Incident Manager

Tekskills Inc.; Dadri; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Tekskills Inc. in Navi Mumbai is seeking an Incident Management professional with 2–5 years of experience to monitor threats around the clock, analyze suspicious activity, and manage incident lifecycles according to SOPs. You will coordinate reporting and escalation to stakeholders, ensuring timely response and post-incident analysis.

The role requires robust knowledge of SOC practices and adherence to SLAs, with a focus on developing and maintaining incident response procedures and playbooks.

Qualifications

• 2 to 5 years of incident management experience.
• Educational qualifications as listed: BE/BTech or MCA/BCA with relevant specializations.
• Certifications in EC-Council or equivalent preferred.

Responsibilities

• Round the clock threat monitoring & detection.
• Analysis of suspicious, malicious, and abnormal behavior.
• Alert triage, initial assessment, incident validation, severity & urgency.
• Prioritization of security alerts and creation of incidents per SOPs.
• Reporting & escalation to stakeholders.
• Post-incident analysis.

Skills

Threat monitoring

Incident analysis

SLA compliance

Playbooks

Education

BE/BTech in Cyber Security/CS/CE

MCA/BCA/M.Tech/MSc/BSc in CS/IT/EC

Tools

SIEM

Vulnerability management

SOAR

Job description

Job Role: Incident Management

Job Location: Navi Mumbai

Work Mode: Work from office

Exp Level: 2 to 5 years

Educational Qualification

I. B.E / B. Tech in:

a) Cyber Security Computer Science/Computer Science & Engineering

b) Information Technology/ Software Engineering/

c) Electronics & Communications Engineering

d) Or equivalent degree in relevant discipline

II. MCA or BCA or M.Tech / M.Sc/ B.Sc in:

a) Computer Science

b) Information Technology

c) Electronic & Communications Engineering

Required Certification Mandatory (Any-one):-

Certified SOC Analyst (EC- Council), Computer Hacking Forensic Investigator (EC- Council), Certified Ethical Hacker (EC-Council),

CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), GIAC Certified Incident Handler (GCIH) or equivalent.

Product Certifications (Preferred): -

Product Certifications on SOC Security Tools such as

SIEM/Vulnerability Management/ DAM/UBA/ SOAR/NBA etc.

Key Roles & Responsibilities

• Round the clock threat monitoring & detection
• Analysis of any suspicious, malicious, and abnormal behavior.
• Alert triage, Initial assessment, incident validation, its severity & urgency
• Prioritization of security alerts and creating Incidents as per SOPs.
• Reporting & escalation to stakeholders
• Post-incident Analysis
• Consistent incident triage & recommendations using playbooks.
• Develop & maintain incident management and incident response policies and procedures.
• Preservation of security alerts and security incidents artefacts for forensic purpose.
• Adherence to Service Level Agreements (SLA) and KPIs.
• Reduction in Mean Time to Detection and Response (MTTD & MTTR)