INC030: Apprentice, Air Operations

FedEx Express México; Chennai District; Vor Ort; INR 150.000 - 270.000; Vollzeit

Zusammenfassung

FedEx Trade Networks is seeking an Apprentice in Air Operations to support SOPs, document handling and coordination across shippers, airlines, and service providers. You will assist with bookings, flight schedules, and regulatory papers while collaborating with internal teams to ensure smooth cargo movement.

You will gain exposure to E-Trans/Galaxy systems, MAWB/HAWB preparation, and KPI reporting, while developing communication skills and attention to detail in a busy logistics environment at

Qualifikationen

• Good command of written and spoken English, local language
• General Graduate or Diploma holder in Logistics Management is preferable
• Hardworking and able to work independently
• Detail-oriented with good communication skills

Aufgaben

• Assist in following SOPs for air operations
• Process air shipment documents from shippers, airlines, CHAs, and service providers
• Coordinate with shippers, consignees, airlines, CHAs, transporters, overseas offices and internal teams
• Assist with airline bookings, space confirmations, and carting instructions
• Support data updates in E-Trans/Galaxy (HAWB details, flight schedules, milestones) and document uploads
• Assist in MAWB/HAWB preparation and regulatory documents
• Support cargo acceptance follow-ups and handovers with airlines and ground handlers
• Assist vendor coordination and sharing cost details with FINOPS
• Support shipment tracking, customer communication, DSR preparation and queries
• Assist AR follow-ups and completion of reporting requirements

Kenntnisse

English proficiency

Communication

Detail oriented

Ausbildung

Logistics qualification (Graduate or Diploma)

Jobbeschreibung

Welcome to the Careers site for FedEx Asia Pacific. Here you will find information about the core values of FedEx, the extensive compensation & benefits offered to our people. The Company FedEx Trade Networks provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. The Philosophy People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company. The Culture We honor innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. The Mission We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. We're glad you stopped by and hope your job search experience with FedEx Trade Networks, Inc. will be rewarding. We look forward to hearing from you!

INC030: Apprentice, Air Operations

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Assist in following standard operating procedures (SOPs) for air operations.
• Support verification and processing of air shipment documents from shippers, airlines, CHAs, and service providers.
• Coordinate with shippers, consignees, airlines, CHAs, transporters, overseas offices, and internal teams for smooth cargo movement.
• Assist with airline bookings, space confirmations, and carting instructions under guidance.
• Support job creation and data updates in E-Trans/Galaxy (HAWB details, flight schedules, milestones, document uploads).
• Assist in preparation and submission of MAWB/HAWB, pre-alerts, and required regulatory documents.
• Support follow-ups for cargo acceptance, screening, gate-in, and handover with airlines and ground handlers.
• Assist in vendor coordination and sharing cost details with FINOPS for processing.
• Support shipment tracking, customer communication, DSR preparation, and query resolution.
• Assist with AR follow-ups as required.
• Support completion of CSM checklists, KRAs, and departmental reports.
• Perform basic data entry and reporting activities as assigned.

JOB SPECIFICATIONS FOR SUCCESSFUL PERFORMANCE

• Academic: General Graduate or Diploma holder in Logistics Management is preferable
• Experience & knowledge: Good command of written and spoken English, local language
• Attribute: Hardworking, able to work independently
• Detail-oriented
• Good communication skills

Job Posting End Date: 2026-11-30