INC030: Apprentice, Air Operations

FedEx Express México; Bengaluru; On-site; INR 167,000 - 212,000; Full time

Job summary

FedEx Trade Networks in Asia Pacific is seeking an Apprentice in Air Operations in Bengaluru to assist with SOPs, verify and process air shipment documents, and coordinate cargo movement with airlines, shippers, and internal teams. The role supports bookings and data updates in E-Trans/Galaxy under guidance.

The ideal candidate holds a General Graduate or Diploma in Logistics Management and demonstrates strong English and local language skills, along with hardworking, independent, and

Qualifications

• Academic: General Graduate or Diploma holder in Logistics Management is preferable.
• Experience & knowledge: Good command of written and spoken English, local language.
• Attribute: Hardworking, able to work independently; Detail‑oriented; Good communication skills.

Responsibilities

• Assist in following SOPs for air operations.
• Support verification and processing of air shipment documents from shippers, airlines, CHAs, and service providers.
• Coordinate with shippers, consignees, airlines, CHAs, transporters, overseas offices, and internal teams for smooth cargo movement.
• Assist with airline bookings, space confirmations, and carting instructions under guidance.
• Support job creation and data updates in E-Trans/Galaxy (HAWB details, flight schedules, milestones, document uploads).

Skills

English proficiency

Local language

Education

General Graduate or Diploma in Logistics Management

Job description

Welcome to the Careers site for FedEx Asia Pacific. Here you will find information about the core values of FedEx, the extensive compensation & benefits offered to our people. The Company FedEx Trade Networks provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. The Philosophy People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P‑S‑P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well‑being and value their contributions to the company. The Culture We honor innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. The Mission We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. We're glad you stopped by and hope your job search experience with FedEx Trade Networks, Inc. will be rewarding. We look forward to hearing from you!

INC030: Apprentice, Air Operations

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Assist in following standard operating procedures (SOPs) for air operations.
• Support verification and processing of air shipment documents from shippers, airlines, CHAs, and service providers.
• Coordinate with shippers, consignees, airlines, CHAs, transporters, overseas offices, and internal teams for smooth cargo movement.
• Assist with airline bookings, space confirmations, and carting instructions under guidance.
• Support job creation and data updates in E-Trans/Galaxy (HAWB details, flight schedules, milestones, document uploads).
• Assist in preparation and submission of MAWB/HAWB, pre‑alerts, and required regulatory documents.
• Support follow‑ups for cargo acceptance, screening, gate‑in, and handover with airlines and ground handlers.
• Assist in vendor coordination and sharing cost details with FINOPS for processing.
• Support shipment tracking, customer communication, DSR preparation, and query resolution.
• Assist with AR follow‑ups as required.
• Support completion of CSM checklists, KRAs, and departmental reports.
• Perform basic data entry and reporting activities as assigned.

JOB SPECIFICATIONS FOR SUCCESSFUL PERFORMANCE

Academic: General Graduate or Diploma holder in Logistics Management is preferable Experience & knowledge: Good command of written and spoken English, local language Attribute: Hardworking, able to work independently Detail‑oriented Good communication skills Job Posting End Date: 2026-12-31