INC040: Apprentice, People Operations

FedEx; Mumbai; On-site; INR 240,000 - 300,000; Full time

Job summary

FedEx Logistics in Mumbai seeks a People Operations Apprentice to support day-to-day HR operations under supervision, ensuring accurate employee data, timely HR processes, and confidential record handling. You will assist recruitment, onboarding, payroll-related data validation, benefits, and compliance activities while coordinating with teams and stakeholders.

The role focuses on maintaining employee information in Workday and HR systems, enabling smooth lifecycle events, attendance, leaves,

Qualifications

• Graduate in any discipline; HR or related qualification preferable.
• Basic understanding of HR processes and lifecycle activities.
• Good command of written and spoken English.
• Familiarity with MS Office (Excel, Word, PowerPoint).

Responsibilities

• Support recruitment coordination: interview scheduling, candidate communication, tracker updates.
• Assist onboarding and joining formalities for new employees, including document collection.
• Support employee lifecycle activities such as changes in details and separation documents.
• Assist in maintaining and updating employee information on Workday and other HR systems.
• Support attendance, leave, and payroll-related data validation with relevant teams.
• Assist with employee benefits and insurance administration, including enrollment coordination.
• Support statutory compliance activities by maintaining documentation and assisting with reports.
• Help prepare HR reports, trackers, and presentations.
• Coordinate with employees, managers, and stakeholders to address routine HR queries.
• Assist in organizing employee engagement activities and other HR initiatives.

Skills

HR processes

English proficiency

MS Office

Willingness to learn

Education

Graduate in any discipline

HR/BA related qualification preferable

Tools

MS Office

Job description

The People Operations Apprentice will support day-to-day Human Resources operations under supervision, ensuring accurate employee data management, timely completion of HR processes, maintenance of employee records, and effective support for employee-related activities.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

Support recruitment coordination, including interview scheduling, candidate communication, and recruitment tracker updates.

Assist with onboarding and joining formalities for new employees, including document collection and verification.

Support employee lifecycle activities such as changes in employee details, and separation documentation.

Assist in maintaining and updating employee information on Workday and other HR systems.

Support attendance, leave, and payroll-related data validation and coordination with relevant teams.

Assist with employee benefits and insurance administration, including enrollment coordination and maintaining related records.

Support statutory compliance activities by maintaining documentation and assisting with the preparation of reports and records.

Help prepare HR reports, trackers, presentations, and other People Operations-related documents.

Coordinate with employees, managers, and internal stakeholders to address routine HR queries and follow up on pending requirements.

Assist in organizing employee engagement activities and other HR initiatives, as required.

Maintain the confidentiality of employee information and ensure the secure handling of HR records.

Perform additional People Operations tasks as assigned by the team.

JOB SPECIFICATIONS FOR SUCCESSFUL PERFORMANCE

Academic:

Graduate in any discipline; a qualification in Human Resources, Business Administration, or a related field is preferable.

Experience & knowledge:

• Basic understanding of HR processes and employee lifecycle activities is an advantage.
• Good command of written and spoken English.
• Basic knowledge of MS Office applications, particularly Excel, Word, and PowerPoint.
• Willingness to learn HR systems, processes, and applicable statutory requirements.

Attribute:

• Hardworking and willing to learn.
• Detail-oriented, with a focus on accuracy and data integrity.
• Good verbal and written communication skills.
• Ability to organize tasks, manage priorities, and meet deadlines.
• Good interpersonal skills and a service-oriented approach.
• Ability to maintain confidentiality and handle sensitive employee information responsibly.

The Company

FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.

The Philosophy

People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company.

The Culture

We honor innovation, integrity and diversity. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

The Mission

We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry.

We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!