Inbound Team Lead

Hrassistance India Consultancy Llp; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Hrassistance India Consultancy Llp seeks a qualified Team Leader to guide a 16-member team, ensuring smooth operations and proactive collaboration. You will supervise, motivate, and set a strong example to achieve goals.

The role requires excellent communication, leadership, and the ability to delegate, coach, and monitor performance through metrics. A proactive approach and team-building orientation are essential to success.

Qualifications

• Proven work experience as a team leader or supervisor.
• In-depth knowledge of performance metrics.
• Good PC skills, especially MS Excel.
• Excellent communication and leadership skills.
• Organizational and time-management skills.
• Decision-making skills.

Responsibilities

• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members' feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Encourage creativity and risk-taking
• Suggest and organize team building activities

Skills

Team leadership

Performance metrics

MS Excel

Communication

Time management

Decision making

Job description

Job Description

We are looking for a qualified team leader with a minimum one year of experience to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily for a team size of 16. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, you should lead by setting a good example and engage the team to achieve goals.

Responsibilities

• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members' feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Encourage creativity and risk-taking
• Suggest and organize team building activities

Requirements and skills

• Proven work experience as a team leader or supervisor
• In-depth knowledge of performance metrics
• Good PC skills, especially MS Excel
• Excellent communication and leadership skills
• Organizational and time-management skills
• Decision-making skills