Inbound Team Lead

Olyv, Inc.; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Olyv, Inc. in Bengaluru is seeking a qualified team leader with at least one year of experience to manage a team of 16.

You will supervise, guide and motivate daily, fostering an open and collaborative environment, driving accountability and smooth operation while modeling professional behavior. You will be the primary contact for all team members, set clear goals, delegate tasks with deadlines, monitor performance through metrics, organize training needs and provide coaching, listen to feedback

Qualifications

• Proven work experience as a team leader or supervisor.
• In-depth knowledge of performance metrics.
• Good PC skills, especially MS Excel.
• Excellent communication and leadership skills.
• Organizational and time-management skills.
• Decision‑making skills.

Responsibilities

• Create an inspiring team environment with an open communication culture.
• Set clear team goals.
• Delegate tasks and set deadlines.
• Oversee day-to-day operation.
• Monitor team performance and report on metrics.
• Motivate team members.
• Discover training needs and provide coaching.
• Listen to team members’ feedback and resolve any issues or conflicts.
• Recognize high performance and reward accomplishments.
• Encourage creativity and risk-taking.
• Suggest and organize team building activities.

Skills

Proven team leadership

Excellent communication

Leadership

MS Excel

Organizational skills

Decision making

Job description

• We are looking for a qualified team leader with a minimum one year of experience to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily for a team size of 16.
• As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.
• Ultimately, you should lead by setting a good example and engage the team to achieve goals.

• Responsibilities

  • Create an inspiring team environment with an open communication culture
  • Set clear team goals
  • Delegate tasks and set deadlines
  • Oversee day-to-day operation
  • Monitor team performance and report on metrics
  • Motivate team members
  • Discover training needs and provide coaching
  • Listen to team members’ feedback and resolve any issues or conflicts
  • Recognize high performance and reward accomplishments
  • Encourage creativity and risk-taking
  • Suggest and organize team building activities

• Requirements and skills

  • Proven work experience as a team leader or supervisor
  • In-depth knowledge of performance metrics
  • Good PC skills, especially MS Excel
  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Decision‑making skills