Inbound Operations Executive – Reservations & Costing

Hi Tours Group; Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

HI DMC is seeking an experienced Inbound Operations Executive to manage travel costing, quotations, reservations and end-to-end inbound tour operations.

You will coordinate with international suppliers, support the sales team, and ensure smooth execution from enquiry to departure, contributing to growth across FIT, Group, MICE, and leisure travel.

Qualifications

• For 3–5 years of experience in Inbound Tour Reservations & Operations.
• Strong experience in travel costing, quotations and proposal preparation.
• Excellent written and spoken English.
• Strong knowledge of India destinations; Nepal, Bhutan, Sri Lanka or Maldives knowledge is an advantage.

Responsibilities

• Prepare travel costings, quotations, itineraries and proposals for FIT, Group and MICE enquiries.
• Provide costing and operational support to the Sales team.
• Handle reservations for hotels, transport, guides, trains, flights and other travel services.
• Coordinate with international tour operators, suppliers and internal teams.
• Negotiate rates with hotels and vendors.
• Ensure smooth execution of inbound tours and resolve operational issues.
• Maintain service quality, accurate records and profitable departures.

Skills

Travel costing

Quotations

Proposal prep

Inbound operations

Reservations

English proficiency

Destination knowledge

Job description

Job Description

Inbound Operation Executive

Designation: Inbound Operation Executive

Department: Inbound Sales / Sales Support

Location: Gurugram

Experience: 3-5 Years

Employment Type: Full-Time

About the Job

Join One of India's Leading Destination Management Companies

HI DMC is looking for an experienced Inbound Operations Executive to manage travel costing, quotations, reservations and tour operations for international inbound travel.

With over 30 years of excellence and 1 million+ travellers served, HI DMC operates across India and key international destinations.

Your Role

Manage travel costing, quotations, proposal support and end-to-end inbound tour operations, ensuring smooth execution from enquiry to departure.

Key Responsibilities

• Prepare travel costings, quotations, itineraries and proposals for FIT, Group and MICE enquiries.
• Provide costing and operational support to the Sales team.
• Handle reservations for hotels, transport, guides, trains, flights and other travel services.
• Coordinate with international tour operators, suppliers and internal teams.
• Negotiate rates with hotels and vendors.
• Ensure smooth execution of inbound tours and resolve operational issues.
• Maintain service quality, accurate records and profitable departures.

What We're Looking

• For3–5 years of experience in Inbound Tour Reservations & Operations.
• Strong experience in travel costing, quotations and proposal preparation.
• Excellent written and spoken English.
• Strong knowledge of India destinations; Nepal, Bhutan, Sri Lanka or Maldives knowledge is an advantage.
• Good negotiation, coordination and problem-solving skills.
• Ability to manage multiple enquiries and departures.

Why Join HI DMC?

• Work with a leading Destination Management Company.
• Exposure to international clients and travel partners.
• Opportunity to work across FIT, Group, MICE, leisure and luxury travel.
• Strong learning and career growth opportunities.

Compensation

Salary: Best in the industry, based on experience and capability, along with best-in-industry perks.