Inbound & Inventory controller

MARS Cosmetics; Delhi; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

MARS Cosmetics in Delhi seeks a Senior Manager – Inbound & Inventory Control to lead end-to-end inbound operations, maintain inventory accuracy, and govern stock across the Mother Warehouse and FCs. The role focuses on process standardization, SOP development, and cross-functional coordination with Planning, NPD, Finance, and Sales to ensure optimal stock availability for GT, B2B, and B2C channels.

You will drive inventory health, analytics dashboards, and continuous improvement to reduce

Qualifications

• 8-10 years of experience in supply chain, warehouse operations, and inventory control.
• Experience managing large SKU portfolios, preferably cosmetics or FMCG.
• Strong analytical skills and leadership abilities.
• ERP/WMS proficiency and advanced Excel.

Responsibilities

• Oversee end-to-end inbound operations including material receipt, GRN processing, discrepancies handling, and timely system updates.
• Establish cycle counts, audits, and reconciliations to ensure inventory accuracy.
• Develop and enforce standardized SOPs across Mother Warehouse and FCs.
• Monitor ageing, dead, non-moving inventory and drive mitigation actions.
• Optimize warehouse space, SKU storage, manpower productivity, and process efficiency.
• Coordinate with Control Tower, Planning, NPD, Finance and Sales for aligned inventory planning and replenishment.

Job description

Job Title:

Senior Manager- Inbound & Inventory controller

Experience:

8-10 years

Role Overview:

The Senior Manager – Inbound & Inventory Control will be responsible for the end-to-end management of inbound operations and inventory governance across the Mother Warehouse and Fulfilment Centres (FCs).

The role will focus on ensuring inventory accuracy, efficient material movement, process standardization, and robust inventory control mechanisms across a portfolio of 1,000+ SKUs, supporting business growth across General Trade (GT), B2B E-commerce, and B2C E-commerce channels.

Key Responsibilities:

A. Inbound Operations Management

• Oversee end-to-end inbound operations, including material receipt, physical verification, Goods Receipt Note (GRN) processing, discrepancy identification, documentation, and timely system updates.
• Ensure adherence to inbound processes and defined turnaround times.
• Coordinate with relevant stakeholders to resolve receiving discrepancies and documentation issues.

B. Inventory Control & Accuracy

• Establish and maintain robust inventory control mechanisms through cycle counts, periodic physical audits, and system reconciliations.
• Conduct root-cause analysis of inventory variances and implement corrective and preventive actions.
• Minimize stock discrepancies, inventory losses, shrinkage, and unidentified variances.

C. Inventory Governance & Process Standardization

• Develop, implement, and monitor standardized Standard Operating Procedures (SOPs) across the Mother Warehouse and all FCs.
• Establish inventory audit protocols, control mechanisms, and compliance standards.
• Ensure consistent execution of inventory management processes across all locations.

D. Inventory Health Management

• Monitor ageing, dead, non-moving, and slow-moving inventory.
• Drive corrective actions through liquidation, stock transfers, and inventory optimization.
• Improve inventory visibility and ensure optimal stock availability across business channels.

E. Capacity & Productivity Optimization

• Optimize warehouse space utilization and SKU-wise storage mapping.
• Improve manpower productivity, material handling efficiency, and warehouse operational performance.
• Identify opportunities for process improvement, cost optimization, and better resource utilization.

F. Cross-Functional Coordination

• Collaborate with Control Tower, Planning, New Product Development (NPD), Finance, and Sales teams.
• Ensure demand-aligned inventory allocation and timely material availability.
• Support inventory planning and replenishment requirements across General Trade (GT), B2B E-commerce, and B2C E-commerce channels.

G. MIS & Performance Monitoring

• Develop and maintain dashboards and periodic MIS reports to monitor key operational metrics.
• Track inbound turnaround time (TAT), GRN accuracy, inventory accuracy, stock variances, inventory ageing, and operational productivity.
• Provide actionable insights to management to support data-driven decision-making.
• Lead, manage, and develop inbound and inventory control teams.
• Strengthen operational discipline, accountability, and compliance with established processes.
• Drive continuous improvement initiatives to enhance warehouse efficiency and inventory control performance.

3. Key Performance Indicators (KPIs)

• Inventory accuracy and reduction in stock variances.
• Inbound and GRN turnaround time.
• Adherence to cycle-counting schedules and physical audit plans.
• Reduction in inventory losses, shrinkage, and unidentified discrepancies.
• Improved visibility and reduction of dead, non-moving, and slow-moving inventory.
• Warehouse space utilization and manpower productivity.
• Compliance with SOPs, inventory audit protocols, and control processes.

4. Required Experience & Competencies

Experience

• Relevant experience in Supply Chain Management, Warehouse Operations, and Inventory Control, preferably at a managerial level.
• Strong expertise in inventory governance, inbound operations, warehouse audits, and inventory reconciliation.
• Experience managing large SKU portfolios, preferably in cosmetics, FMCG, beauty, or consumer goods.
• Experience working across multiple warehouse and fulfilment locations will be an advantage.

Core Competencies:

• Strong analytical and problem-solving skills.
• Excellent team leadership and people management capabilities.
• Effective stakeholder management and cross-functional coordination.
• Strong understanding of warehouse processes, inventory optimization, and operational controls.
• Ability to drive process standardization, operational discipline, and continuous improvement.

Technical Skills:

• Proficiency in ERP and Warehouse Management Systems (WMS).
• Strong command of Advanced Excel, inventory MIS, and dashboard reporting.
• Ability to analyze inventory data, identify operational gaps, and implement corrective actions.