IN-Sr Technical Consultant - Cloud - AS400, IBM i OS administration

JDA Software; Coimbatore District; On-site; INR 2,200,000 - 3,400,000; Full time

Job summary

Blue Yonder, an AI-driven supply chain company, seeks an experienced IBM i Administrator to manage IBM Power systems within a managed cloud environment. You will oversee day-to-day administration, patching, backups, and DR across multiple estates to meet SLA requirements.

Responsibilities include OS upgrades, PTFs, user/security management, incident response, and cross-functional coordination. IBM i/AS400 expertise and ITIL familiarity are essential for success.

Qualifications

• Bachelor’s degree in computer science, IT, or related field (or equivalent practical experience).
• 5+ years of hands‑on IBM i / AS400 administration.
• Strong knowledge of IBM Power architecture, LPAR concepts, and VIOS.
• Proficiency in IBM i OS administration: system values, work management, security/authorities, PTF management, and OS upgrades.
• Experience with backup/recovery on IBM i (BRMS and/or Commvault).
• Working knowledge of CL programming and IBM i command environment.
• Familiarity with ITIL processes (Incident, Change, Problem) and ticketing tools such as ServiceNow.
• Ability to work in a shift/on‑call model supporting 24x7 operations.

Responsibilities

• Administer and maintain IBM i (V7R4 / V7R5) systems on IBM Power hardware, including LPAR and VIOS-level operations.
• Perform OS upgrades, PTF/cumulative patch application, and system maintenance during scheduled windows.
• Manage user profiles, authorities, subsystems, job queues, and system values.
• Monitor system health, performance, and disk utilisation; respond to and resolve incidents within SLA.
• Execute and validate backup and recovery operations (BRMS and/or Commvault), including periodic restore testing.
• Support DR activities and participate in DR drills for IBM i workloads.
• Manage incidents, changes, and service requests through ServiceNow, maintaining accurate records and adhering to change management processes.
• Coordinate with cross-functional teams (backup, patching, storage, network) and with customers on scheduled activities and issue resolution.
• Maintain runbooks, SOPs, and system documentation.

Skills

IBM i administration

CL programming

ITIL processes

Incident management

Customer-facing communication

Education

Bachelor’s degree in computer science/IT

Tools

ServiceNow

BRMS

Commvault

BigFix

PowerHA

Job description

Scope

We are looking for an experienced AS400 / IBM i Administrator to manage and support IBM Power-based systems within a managed cloud services environment. The role is responsible for the day-to-day administration, availability, patching, and backup/recovery of IBM i systems across multiple customer estates, working closely with backup, maintenance, and infrastructure teams to meet operational SLAs.

What you’ll do

Administer and maintain IBM i (V7R4 / V7R5) systems on IBM Power hardware, including LPAR and VIOS-level operations. Perform OS upgrades, PTF/cumulative patch application, and system maintenance during scheduled windows. Manage user profiles, authorities, subsystems, job queues, and system values. Monitor system health, performance, and disk utilisation; respond to and resolve incidents within SLA. Execute and validate backup and recovery operations (BRMS and/or Commvault), including periodic restore testing. Support DR activities and participate in DR drills for IBM i workloads. Manage incidents, changes, and service requests through ServiceNow, maintaining accurate records and adhering to change management processes. Coordinate with cross-functional teams (backup, patching, storage, network) and with customers on scheduled activities and issue resolution. Maintain runbooks, SOPs, and system documentation.

What we are looking for

• Bachelor’s degree in computer science, IT, or related field (or equivalent practical experience).
• 5+ years of hands‑on IBM i / AS400 administration.
• Strong knowledge of IBM Power architecture, LPAR concepts, and VIOS.
• Proficiency in IBM i OS administration: system values, work management, security/authorities, PTF management, and OS upgrades.
• Experience with backup/recovery on IBM i (BRMS and/or Commvault).
• Working knowledge of CL programming and IBM i command environment.
• Familiarity with ITIL processes (Incident, Change, Problem) and ticketing tools such as ServiceNow.
• Ability to work in a shift/on‑call model supporting 24x7 operations.
• Good communication skills for customer‑facing coordination.
• Experience in a managed services or multi‑customer cloud environment.
• Experience in managing AIX systems.
• Exposure to patch management tooling (e.g., BigFix or any other) and enterprise backup platforms.
• Understanding of HA/DR solutions for IBM i (e.g., PowerHA, replication).
• IBM i / Power Systems certification.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

A Culture, Not just a Company

Our culture is built on collaboration, respect and having fun whenever possible. This along with ensuring we live our Core Values, enables us to learn, grow, create customer value, and manage the well‑being of our collective ecosystem of partners, customers and associates alike. We rise each day with an unwavering commitment to lifelong learning, collaborating with respect, and operating with integrity.

What do we do?

Blue Yonder is the AI company for supply chain. As the world leader in end‑to‑end digital supply chain transformation, Blue Yonder offers a unified, AI-driven platform and multi-tier network that empowers businesses to operate sustainably, scale profitably, and delight their customers—all at machine speed. A pioneer in applying AI solutions to the most complicated supply chain challenges, Blue Yonder’s modern innovations and unmatched industry expertise help more than 3,000 retailers, manufacturers, and logistics service providers confidently navigate supply chain complexity and disruption.

“Blue Yonder” is a trademark or registered trademark of Blue Yonder Group, Inc. Any trade, product or service name referenced in this document using the name “Blue Yonder” is a trademark and/or property of Blue Yonder Group, Inc. Blue Yonder, Inc. - Administrative Office 15059 N Scottsdale Rd Suite 350 Scottsdale, AZ 85254-2666