Implementation Consultant

Thomson Reuters; Bengaluru; Hybrid; INR 1,800,000 - 3,200,000; Full time

Benefits offered by this job

Hybrid work

Flex My Way

Career growth

Job summary

Thomson Reuters in Bengaluru seeks a senior, customer-facing Lead Technical Consultant to own pre-sales solutioning and multi-country ERP integration delivery. This hybrid role blends solution architecture, commercial scoping, and end-to-end project leadership for strategic customers.

You'll partner with Sales, Customer Success, Product, and legal teams to craft credible estimates, deliver customer-ready artifacts, and ensure technical readiness through go-live and hypercare, while mentoring

Qualifications

• Senior consultant adept at communicating with executives and technical architects in ambiguous, high-stakes environments.
• 10+ years hands-on ERP implementation or integration delivery experience in B2B enterprise settings (SAP/Oracle preferred).
• Proven ability to lead complex, multi-workstream programs from discovery to go-live.
• Experience designing and overseeing ERP integrations with external platforms (architecture, delivery oversight, troubleshooting at scale).

Responsibilities

• Lead complex pre-sales pursuits: discovery, fit qualification, solution direction, and architecture options for executive audiences.
• Own commercial scoping for strategic deals: define scope, assumptions, risks, and estimates across integration, mapping, testing, cutover, and hypercare.
• Create customer-facing deliverables: solution overviews, diagrams, rollout plans, risk registers, SOWs, and RFP/RFI responses.
• Lead end-to-end technical delivery: discovery through go-live for large-scale, multi-country ERP/invoicing programs.
• Drive integration architecture and readiness: ERP-to-cloud connectivity, data flows, security, and compliance.
• Mentor consultants, standardize patterns, and build reusable assets to raise delivery standards.

Skills

ERP implementation

Integration delivery

Pre-sales solutioning

Executive communication

Solution architecture

SAP/Oracle familiarity

Multi-country rollout

Mentoring

Education

Bachelor's degree in IT

Tools

API tooling

XML/JSON

SFTP

Job description

Job Description

We're hiring a senior, customer-facing Lead Technical Consultant to operate with authority across the full customer lifecycle -owning pre-sales solutioning and commercial scoping for complex, multi-country pursuits and leading end-to-end technical delivery for our most strategic customers.

This is a hybrid role that blends solution consulting (pre-sales) with implementation leadership (delivery). You'll partner closely with Sales, Customer Success, Product, Security/Legal (as needed), and our implementation/integration teams to design the right solution, produce credible estimates and customer-ready artifacts, and drive technical readiness through go-live and hypercare. You'll also act as the practice-level technical authority , providing technical oversight, quality assurance, and escalation support across multiple projects-not just your own.

About the role

• Lead complex pre-sales pursuits: run discovery, qualify fit, define solution direction, and present architecture options/tradeoffs with executive credibility.
• Own commercial scoping for strategic deals: define scope boundaries, assumptions, dependencies, risks, and change-control approach; build effort estimates across integration, mapping, testing, cutover, and hypercare.
• Create customer-facing deliverables: solution overviews, integration diagrams, rollout/resourcing plans, risk registers, SOWs/exhibits, and technical RFP/RFI responses.
• Lead end-to-end technical delivery: from discovery through go-live for large-scale, multi-country e-invoicing programs; drive integration approach, data mapping, testing readiness, and cutover planning.
• Drive integration architecture and readiness: recommend ERP-to-cloud connectivity (API/HTTPS/SFTP), define end-to-end data flows (acknowledgements, retries, error handling, monitoring), and align on security (certs, auth, IP allowlists, encryption) across DEV/TEST/PROD.
• Be the escalation and quality bar: troubleshoot high-severity issues, review/validate technical deliverables from project teams, and ensure clean pre-sales-to-delivery handoffs.
• Scale the practice: standardize patterns and delivery standards; mentor consultants; build reusable assets (templates, estimating models, reference architectures, discovery checklists, playbooks).

About You

• You're a senior consultant who can be equally credible in front of executives and technical architects , and you thrive in ambiguous, high-stakes environments where scoping accuracy and delivery quality matter.
• 10 years hands‑on experience in ERP implementation and/or integration delivery in B2B enterprise environments ( SAP or Oracle strongly preferred ).
• Proven ability to lead complex, multi-workstream, multi-country programs from discovery through go‑live.
• Deep experience designing and overseeing ERP integrations with external platforms (architecture, delivery oversight, troubleshooting at scale).
• Strong understanding of O2C and P2P processes and how they translate into invoicing/compliance requirements across geographies.
• Strong working knowledge of integration patterns/tech: APIs, HTTPS, SFTP, web services, middleware .
• Comfortable with enterprise data formats: XML, JSON, CSV, EDI (mapping, validation, enrichment).
• Demonstrated pre‑sales capability: discovery, scoping, estimating, SOW authoring , and technical inputs to RFP/RFI responses.
• Excellent communication skills with a track record of producing polished customer‑facing deliverables .
• Experience in e‑invoicing, tax compliance, regulatory reporting , or compliance-driven integration programs.
• SAP functional/technical background ( FI/SD/MM ) or Oracle ( Financials/SCM ).
• Experience influencing packaging/pricing inputs and supporting complex deal cycles.
• Familiarity with international tax processes and multi‑country compliance mandates.
• Are the person teams rely on for the hardest technical and delivery judgment calls .
• Have built repeatable assets (estimating models, templates, integration playbooks) that improved delivery efficiency.
• Enjoy shaping methodology and raising standards across a growing implementation practice.

What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way

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