Implementation Consultant

LeadSquared; Bengaluru; Hybrid; INR 600,000 - 1,000,000; Full time

Benefits offered by this job

Exposure to leading Banks and FinTech lenders

Accelerated growth and rewards based on performance

Direct access to management

Collaborative and high-growth culture

Flexible work timings

Job summary

LeadSquared is seeking an Implementation Consultant for its Loan Orientation System (LOS). This role will support clients in effectively onboarding and deploying the LOS platform, ensuring adherence to business objectives. The position entails leading implementations, configuring workflows, and troubleshooting during and after deployments. With 2-4 years of SaaS experience, candidates will thrive in a fast-paced environment with opportunities for growth and direct access to leadership. Flexible hybrid work options are also available.

Qualifications

• 2–4 years of experience in SaaS implementation or consulting roles.
• Hands-on experience with Loan Origination Systems or BFSI domain.
• Strong understanding of workflows, APIs, and system integrations.

Responsibilities

• Lead end-to-end implementation of LeadSquared LOS solutions for clients.
• Understand business requirements and translate them into system configurations.
• Configure workflows, lead management, integrations, and automation.

Skills

SaaS implementation

Problem-solving

Communication skills

Workflows and APIs

Project management

Tools

CRM

ERP

Job description

Role

Implementation Consultant – Loan Orientation System [LOS]

Location

Mumbai/Bangalore

About LeadSquared

One of the fastest growing SaaS companies in the CRM space, LeadSquared empowers organizations with the power of automation. More than 1800+ customers with 2.50 lakhs users across the globe utilize the LeadSquared platform to automate their sales and marketing processes and run high velocity sales at scale.

Known for its verticalized, industry‑centric solutions, LeadSquared serves EdTech, Education, Healthcare, BFSI, Real Estate, Automotive, and Hospitality industries. The company is headquartered in Bengaluru with a local presence in New Jersey, Philippines, South Africa, Australia, and Indonesia.

The Role

We are looking for an Implementation Consultant to drive successful onboarding and deployment of LeadSquared’s LOS platform for clients. This role involves understanding client requirements, configuring solutions, and ensuring seamless delivery aligned with business objectives.

Key Responsibilities

• Lead end-to-end implementation of LeadSquared LOS solutions for clients
• Understand business requirements and translate them into system configurations
• Configure workflows, lead management, integrations, and automation within the platform
• Collaborate with cross-functional teams (Sales, Product, Support) for smooth delivery
• Manage client expectations, timelines, and deliverables
• Conduct user training sessions and enable client teams for platform adoption
• Troubleshoot issues during and post implementation
• Ensure high customer satisfaction and successful go-live

Requirements

• 2–4 years of experience in SaaS implementation / consulting roles
• Hands‑on experience with LOS (Loan Origination Systems) or BFSI domain
• Strong understanding of workflows, APIs, and system integrations
• Excellent problem‑solving and communication skills
• Ability to manage multiple client projects simultaneously
• Experience in CRM / Marketing Automation platforms is a plus
• Knowledge of BFSI processes (Lending lifecycle, underwriting, collections)
• Exposure to tools like CRM, ERP, or automation platforms
• Basic technical understanding (APIs, webhooks, data mapping)

Benefits

• Fast‑paced environment with exposure to leading Banks, NBFCs, and FinTech lenders
• Accelerated growth & rewards based on deal closures and revenue targets
• Easily approachable management with direct access to leadership
• Work with the best minds in lending technology and industry leaders
• Flexible work timings with hybrid working options
• Opportunity to work on complex, large‑scale implementations
• Collaborative and high‑growth culture