Immigration Specialist

Aspire Square Pvt. Ltd.; Ahmedabad District; On-site; INR 300,000 - 540,000; Full time

Job summary

Aspire Square Pvt. Ltd. in Ahmedabad seeks an Immigration Specialist to guide clients through visa processes across multiple destinations.

You will assess client profiles, advise on suitable pathways, prepare documentation, and ensure compliance with immigration laws. The role is on-site in Ahmedabad with regular client liaison and record-keeping. You will stay updated on evolving regulations, contribute to seminars and counseling, and support team processes to improve service quality and client

Qualifications

• Understand client queries and requirements.
• Have solid immigration knowledge.
• Strong English writing and speaking skills.
• Proficient with MS Office (Word, Excel, PPT).
• Positive attitude with problem-solving approach.
• Quick learner and adaptable to process changes.

Responsibilities

• End-to-end visa processing activity.
• Assist clients with visa documents.
• Assess and evaluate client documents per product category.
• Verify information against documents.
• Build a client repository and respond to queries.
• Provide weekly status of applications.
• Follow up with clients as required by manager.
• Stay updated on immigration regulations and changes.
• Ensure process quality and continuous improvement.
• Help team members and achieve department goals.
• File applications within government timelines.
• Maintain daily MPD updates.

Skills

Understand client queries

Immigration knowledge

English writing & speaking

MS Office proficiency

Positive attitude & problem solving

Quick learner & adaptable

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Company Description

Aspire Square Pvt. Ltd. is a leading immigration and study visa consultancy based in Gujarat, with over 12 years of experience supporting individuals in achieving their overseas education, work, and settlement goals. The organization operates from four offices, including a Head Office in Ahmedabad and Representative Offices in Baroda, Surat, and V.V. Nagar. Built on the pillars of trust, transparency, and commitment, Aspire Square offers services covering student visas, permanent residency, family visas, and visitor visas for countries such as the USA, Canada, Australia, the UK, and New Zealand. The team of qualified professionals provides counseling, seminars, language proficiency coaching (IELTS, PTE, CELPIP), and free spot assessments to guide clients through every step of the immigration process.

Role Description

The Immigration Specialist is a full-time, on-site role based in Ahmedabad, responsible for guiding clients through immigration and visa processes for multiple destination countries. The role includes assessing client profiles, advising on suitable visa and immigration pathways, preparing and reviewing documentation, and ensuring applications comply with relevant laws and policies. The Immigration Specialist will liaise with clients, internal teams, and external stakeholders to track application progress, resolve queries, and maintain accurate records. Additional responsibilities include staying updated on global immigration regulations, contributing to seminars and counseling sessions, and supporting continuous improvement of internal processes and client service standards.

Job Description for Process Executive:

• Accountable for end to end (entire) visa processing activity
• Assist clients with respect for visa documents
• Assess and evaluate the documents provided by the clients based on the category of the product they have been enrolled
• Ensure that all the information provided by the client is correct by cross verifying it with the provided documents
• Build a repo with clients, have positive approach and respond to their queries.
• Provide status of client’s application weekly.
• Take a rigorous follow up from the clients
• Revert on emails and call backs within a time frame decided by your reporting Manager
• Keep yourself updated with immigration legislation and its continual changes
• Ensure process quality and continuous improvement
• To achieve the objective of the process department i.e. 100% customer satisfaction, 0% Escalations, 0% refund
• Help the co- team members with a positive approach
• File the applications on behalf of the client within the stipulated timeline provided by the government (Australia) or your reporting Manager
• Keep updated MPD (internal sheet of the company) on daily basis
• Helping the team to achieve the target set by the company and achieve individual targets as well, if any

Candidate should be:

• Able to understand the queries of the clients and their requirements
• Well equipped with immigration knowledge
• Good in English writing and speaking
• Knowledge of MS Office Word, Excel, PPT.
• High level of positive attitude (Can do attitude) and follow problem solving approach.
• Quick learner and adaptive to any process change in a minimal time period.