Immigration Consultant

SS Universal Communication Services; Delhi; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Professional training

Growth opportunities

Supportive work environment

Job summary

SS Universal Communication Services seeks an Immigration Consultant to assist clients pursuing Canadian PR, Express Entry, and related pathways. You will collect client data, explain programs clearly, and maintain professional client relationships while avoiding guarantees of outcomes.

The role emphasizes outreach, eligibility assessments, and coordinating with licensed immigration professionals to facilitate consultations. Strong English communication and client-service mindset are essential.

Qualifications

• Graduate in any discipline.
• Excellent verbal communication skills in English.
• Strong interpersonal, convincing, and client-handling skills.
• Basic understanding of Canadian immigration programs is preferred.
• Experience in immigration consulting, education consulting, international sales, or customer service will be an advantage.
• Comfortable making outbound calls and following up with prospective clients.
• Basic computer knowledge and familiarity with CRM software.
• Ability to work in a target-driven environment.

Responsibilities

• Connect with prospective clients interested in Canadian PR and immigration services.
• Understand clients’ educational qualifications, work experience, language proficiency, age, and other relevant eligibility factors.
• Conduct preliminary assessments for Canadian Express Entry and other relevant immigration pathways.
• Explain immigration programs, eligibility criteria, documentation requirements, and the overall application process.
• Follow up with leads through phone calls, WhatsApp, email, and other communication channels.
• Schedule consultations with the authorised immigration professional, where required.
• Maintain accurate client information, follow-up records, and lead status in the CRM.
• Coordinate with the internal team and authorised Canadian immigration professionals to facilitate client consultations.
• Build trust with prospective clients by providing accurate information and professional guidance.
• Work toward monthly targets for lead engagement, consultations, and client conversions.
• Ensure ethical communication and never guarantee visa approval, permanent residency, or immigration outcomes.

Skills

English communication

Interpersonal skills

Outbound calling

CRM familiarity

Education

Graduation in any discipline

Tools

CRM software

Job description

Job Title: Immigration Consultant – Canada PR & Express Entry

Employment Type: Full-Time

Work Mode: Work from Office

About the Role

We are looking for a motivated and client-focused Immigration Consultant to assist prospective clients interested in Canadian Permanent Residency (PR), Express Entry, and other eligible Canadian immigration pathways.

The ideal candidate should have excellent communication skills, the ability to understand client profiles, and the confidence to explain immigration processes clearly while maintaining professional client relationships.

Key Responsibilities

Connect with prospective clients interested in Canadian PR and immigration services.

Understand clients’ educational qualifications, work experience, language proficiency, age, and other relevant eligibility factors.

Conduct preliminary assessments for Canadian Express Entry and other relevant immigration pathways.

Explain immigration programs, eligibility criteria, documentation requirements, and the overall application process.

Follow up with leads through phone calls, WhatsApp, email, and other communication channels.

Schedule consultations with the authorised immigration professional, where required.

Maintain accurate client information, follow-up records, and lead status in the CRM.

Coordinate with the internal team and authorised Canadian immigration professionals to facilitate client consultations.

Build trust with prospective clients by providing accurate information and professional guidance.

Work toward monthly targets for lead engagement, consultations, and client conversions.

Ensure ethical communication and never guarantee visa approval, permanent residency, or immigration outcomes.

Eligibility Criteria

Graduate in any discipline.

Excellent verbal communication skills in English.

Strong interpersonal, convincing, and client-handling skills.

Basic understanding of Canadian immigration programs is preferred.

Experience in immigration consulting, education consulting, international sales, or customer service will be an advantage.

Comfortable making outbound calls and following up with prospective clients.

Basic computer knowledge and familiarity with CRM software.

Ability to work in a target-driven environment.

Preferred Skills

Knowledge of Canadian Express Entry, Federal Skilled Worker Program, Provincial Nominee Programs (PNPs), and other relevant PR pathways.

Understanding of IELTS/CELPIP language requirements and the role of Educational Credential Assessments (ECA).

Ability to explain complex processes in simple language.

Strong organisational skills and attention to detail.

Professional attitude, integrity, and willingness to learn.

Competitive salary based on experience and communication skills.

Performance-based incentives.

Professional training on Canadian immigration programs.

Growth opportunities within the immigration and client-services industry.

Supportive and performance-driven work environment.

Who Should Apply?

Candidates who are confident communicators, enjoy interacting with people, and want to build a career in the international immigration and client-services industry are encouraged to apply.