Immigration Consultant

CanApprove; Thrissur; On-site; INR 400,000 - 640,000; Full time

Job summary

CanApprove is seeking an Immigration Coordinator in India to counsel clients on PR visa options for Canada and Australia. You will handle client interactions, provide guidance on visa options, and work toward achieving assigned targets.

Responsibilities include counseling assigned inquiries, conducting telephonic sessions after lead intake, and ensuring accurate information based on current immigration laws. Strong communication and teamwork are essential for success.

Qualifications

• Efficient phone etiquette and email etiquette.
• Proficient in maintaining proper documentation.
• Ability to manage client interactions and information accurately.
• Team player with good communication skills.

Responsibilities

• Counsel clients on PR visa options for Canada and Australia.
• Manage client interactions via phone, video, and other channels.
• Conduct telephonic sessions after leads are received.
• Aim to meet and exceed targets for client conversions and visa applications.
• Provide guidance on immigration processes and current visa policies.

Skills

Phone etiquette

Email etiquette

Documentation

Client engagement

Team collaboration

Job description

Position Overview: The Immigration Coordinator will be responsible for counselling clients who have inquired about PR visas to Canada and Australia. This role involves managing client interactions, understanding their immigration needs, providing guidance on various visa options, and working towards achieving assigned targets.

Duties and Responsibilities

• Canapprove receives thousands of enquiries each month. You will be responsible for counselling the assigned enquiries and selling our services,
• Provide expert advice on PR visa options for Canada and Australia.
• Manage client interactions through virtual meetings and other communication channels.
• Once the leads are received through software, the coordinator has to take a telephonic session.
• Meet and exceed assigned targets for client conversions and visa applications.
• Advice on the overseas options available, to enable the candidates their family to make an educated choice the right decision.
• Give clear and accurate information based on the current immigration visa laws policies.
• Provide a fair and right evaluation of a candidate s profile.
• Provide a personal global career strategy customized to their needs.
• Achieve excellent customer service by proactively responding to client queries and advising customers on their overseas immigration and visa needs.
• Meet the assigned targets.

CRITERIA

Efficient phone tiquette and Email tiquette.

Proper Documentation capability

Provide clients with information, guidance, and support regarding the immigration process.

Register and retain prospective clients for the organization.

Provide continuous support to clients until the commencement of case processing.

Ability to work as a team.