Immediate Hiring - Customer Support Executive & Sales Executive

Shining Stars Institution & travels; Dadri, Greater Noida, Gurugram District; On-site; INR 201,000 - 279,000; Full time

Benefits offered by this job

Quarterly performance bonus

Career growth opportunities

Professional work environment

Job summary

Shining Stars Institution & travels is seeking candidates for Customer Support and Sales Executive roles in India. The company offers a path in customer service and sales with opportunities for growth and skill development.

Roles involve handling queries, delivering quality service via voice support, and maintaining records while adhering to processes. Freshers and experienced candidates with good English/Hindi communication are welcome.

Qualifications

• Graduates or undergraduates may apply.
• Freshers and experienced candidates welcome.
• Good communication in English and Hindi.
• Customer service or sales experience an advantage.

Responsibilities

• Handle customer queries and provide timely resolutions.
• Deliver excellent customer service through voice support.
• Resolve customer concerns while maintaining quality standards.
• Ensure high customer satisfaction and adherence to process guidelines.
• Maintain accurate records of customer interactions.

Skills

Customer service

Sales

Communication

Education

Graduates and Undergraduates

Job description

Hi Job Seekers,

Role

• Customer Support
• Sales Executive

Job Responsibilities

• Handle customer queries and provide timely resolutions.
• Deliver excellent customer service through voice support.
• Resolve customer concerns while maintaining quality standards.
• Ensure high customer satisfaction and adherence to process guidelines.
• Maintain accurate records of customer interactions.

Salary & Benefits

• CTC: 18,000- 25,000 per month depending on communication and experience.
• Attractive Quarterly Performance Bonus
• Excellent career growth opportunities
• Professional work environment

Shift & Working Days

• 24/7 Rotational Shifts for male and Day shifts for Female.
• Rotational Week Off

Eligibility

• Graduates and Undergraduates can apply.
• Freshers and experienced candidates are welcome.
• Good communication skills in English and Hindi.
• Customer service or sales experience will be an added advantage.