IKEA Food Co-Worker-Kitchen Production-Part-Time

Inter IKEA Systems B.V.; Hyderabad; On-site; INR 240,000 - 420,000; Part time

Job summary

Inter IKEA Systems B.V. in Hyderabad is seeking a part-time team member to support the IKEA Retail Food department. The role focuses on delivering excellent customer experiences in a high-volume environment and acting as a brand ambassador for IKEA.

You will work with the department to realise the IKEA Retail Food business plan, ensure compliance, and drive performance while upholding IKEA values and sustainability commitments.

Qualifications

• You should have experience in a high-volume customer facing environment preferred
• Knowledge of IKEA Concept, Brand, Culture & Values, IKEA Food Business solutions, IKEA compliance standards, IKEA Food safety standards, Local food legislations, Customer buying behaviour and Computer literacy
• You should be Sales driven and have a passion for food and peoples life at home. You should be excited by exceeding customer expectations, driven by leading business through people, inspired by a dynamic environment and change, motivated by leading the organisation in continuously improving performance.
• You should have great communication skills, planning, analytical and organisational skills.

Responsibilities

• Act as a commercial business partner within the IKEA store.
• Implement global and national compliance standards to ensure customer and coworker safety.
• Act as brand ambassador for IKEA and IKEA Retail Food.
• Secure customer experience and exceed expectations.
• Apply retail foundations and sales tools to optimise performance.
• Contribute to continuous improvement via customer feedback.
• Take initiative and responsibility in actions.
• Develop skills and contribute to a high performing team.
• Support unit and Retail Food business plans.
• Support sustainability initiatives.

Skills

Customer service

Communication skills

Team collaboration

Sales driven

Planning

Analytical thinking

Organisational skills

Job description

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

As a person you are passionate about people, business, IKEA's purpose and continuously driving better performance.

You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people.

You should have experience in a high-volume customer facing environment preferred

• Experience in a high-volume business preferred
• Desire to provide an excellent customer experience
• Self-reliant and self-motivated with a proven ability to work as part of a team as well as independently
• Proven ability to maintain effective work behaviour in the face of setbacks or pressure

You should have knowledge of IKEA Concept, Brand, Culture & Values, IKEA Food Business solutions, IKEA compliance standards, IKEA Food safety standards, Local food legislations, Customer buying behaviour and Computer literacy.

You should be Sales driven and have a passion for food and peoples life at home. You should be excited by exceeding customer expectations, driven by leading business through people, inspired by a dynamic environment and change, motivated by leading the organisation in continuously improving performance.

You should have great communication skills, planning, analytical and organisational skills.

This is a part time position for 24 hours/week.

Your responsibilities

You will be responsible working in the department team operationally, act upon customer feedback, implementation the global and national compliance standards and contributing to the overall food competence in the store.

Additionally, you will be responsible for:

• Act as a commercial business partner within the IKEA business in the store.
• Be part of the department team in realising the IKEA Retail Food business, considering the IKEA brand position, strategies, legal compliance and people and planet positive in all IKEA touchpoints as well as promoting IKEA as a great place to work
• Contribute to implementing the global and national compliance standards to secure a safe environment for customers and co-workers
• Contributes to the IKEA brand position by acting as a brand ambassador for IKEA and IKEA Retail Food
• Contributes to securing the customer experience and exceeding customer expectations
• Applies the retail foundations and sales steering tools optimising commerciality
• Contributes to continuous improvement by seeking and acting upon customer feedback
• Act on own initiative and both give and take responsibility when taking actions
• Ensures own development through building competence and contribute to a high performing team
• Contributes to the implementation of the unit business plan and the IKEA Retail Food business plan and other action plans
• Contribute to the implementation of the global and national sustainability strategies

Together as a team

Thanks to us, customers, co-workers and people at home can have a better everyday life through food that's good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the "Swedish Food market". We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!

WE ARE AN EQUAL OPPORTUNITY EMPLOYER:

At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.