IBM Power i Operations Engineer

Converge Technology Solutions; Pune District; On-site; INR 1,200,000 - 1,700,000; Full time

Job summary

Pellera is seeking an IBM Power i Operations Engineer in Pune to manage day-to-day IBM i environments within a 24x7x365 managed services framework. You will ensure system stability, performance, and adherence to SLAs, while collaborating with ticketing systems and service delivery processes.

Responsibilities include event monitoring, incident resolution, backup/recovery, patching, replication management (MIMIX, QEDD), and supporting HA/DR tools.

Job description

Posted Sunday, July 19, 2026 at 6:30 PM | Expires Monday, August 31, 2026 at 6:29 PM

Practice/Department: Managed Services

Position Location: Pune

Reports to: Director, Managed Services Operations

Job Summary:

The IBM PoweriOperations Engineer is responsible for the day-to-day operational management, monitoring, and support of IBMi(iSeries) environments within Pellera’s Managed Infrastructure Services portfolio. This role operates in a 24x7x365 managed services delivery model and is accountable for maintaining system stability, performance, availability, and adherence to customer SLAs.

The engineer will execute operational tasks including event monitoring, incident resolution, backup and recovery, patching, and replication management (e.g., MIMIX, QEDD), while integrating fully with customer ticketing systems, escalation processes, and service delivery frameworks.

Essential Functions:

• Provide 24x7x365 operational support for IBM Powerisystems
• Work in ticketing system to accept and resolve customer IBMiOperational tickets
• Experience withusingmonitoringor automation toolslike Halcyon
• Monitor system health, performance, and availability
• Execute incident management and troubleshooting activities
• Perform event management and service request fulfillment
• Administer backup and recovery operations
• MonitorPTFupdateprogress
• Manage Job Scheduler and Job Queue Tasks
• Monitor and respond to system message queues
• Support HA/DR replication tools such as MIMIX,Itera,and QED
• Participatein DR testing exercises
• Integrate with customer ticketing systems and service desks
• Document operational procedures and runbooks
• Create work instructions for future team use
• MIMIX,Itera, and/or QEDD administrative experience
• IBMi(iSeries / OS/400) experience
• HA/DR technologies (MIMIX, QEDD)
• IBMiAccessclient Solutionsexperience
• IBMiBRMSexperienceincludingphysical and virtualtapelibraries
• Strong verbal and written communication skills in English, with the ability to clearly document issues and communicate with technical and non-technical users
• ITIL process knowledge
• Strong troubleshooting skills
• Ability to work in 24x7 environments

Education and Experience:

• 3-7+ years IBM Poweriexperience
• Managed services experience preferred
• Degree in IT or equivalent experience

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.