IAM Service Operations Specialist 1

MAHLE; Pune District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

MAHLE Holding (IN) in Pune is seeking an IT IAM Specialist to manage daily IT systems, access provisioning, and security processes. You will work with global teams to ensure reliable IAM services and adherence to ITIL practices.

The role requires hands-on experience with Omada Identity, SQL, PowerShell, and Active Directory, along with strong communication skills in English.

Qualifications

• 3-4 years of experience in IAM solutions, preferably Omada Identity.
• Experience in SQL and PowerShell.
• Experience in Active Directory.
• Fluent in English; additional languages welcome.

Responsibilities

• Operates IT systems or applications according to SOPs and Operations Manuals.
• Performs user access provisioning, modification, and de-provisioning for employees, contractors, and third parties.
• Performs Request Fulfilment activities (e.g. user management, provide new instances of databases, etc.).
• Supports Incident Management activities to reduce service interruption and maintain service quality.
• Ensures components are monitored and identifies potential problems or trends before failures.
• Ensures CMDB data is kept up to date.
• Maintains operational knowledge base.

Skills

IAM

Omada Identity

SQL

PowerShell

Active Directory

ITIL

Scripting

APIs

English fluency

Tools

LDAP

Job description

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Together, we move the world—we’ve been doing it for over 100 years. At MAHLE, as a leading international development partner and systems supplier to the automotive industry, we pursue the objective of making mobility more efficient, more environmentally friendly, more convenient, and more economical. As part of our dual strategy, we are working both on the intelligent combustion engine for the use of hydrogen and other nonfossil fuels and on technologies for fuel cells and e-mobility.
MAHLE generated sales of €11.3 billion in 2025. Employing just under 65,000 people at 127 production locations and 11 technology centers, the company is represented in 28 countries. (as at: 12/31/2025). Join our MAHLE team! #weshapefuturemobility

Purpose of the job

Takes over the daily operating activities and thus enables the proper and secure provision of the IT systems and applications

Roles and Responsibilites

• Operates the IT systems or applications according to Standard Operating Procedures and Operations Manuals
• Perform user access provisioning, modification, and de-provisioning for employees, contractors, and third parties.
• Performs Request Fulfilment activities (e.g. user management, provide new instances of databases, etc.)
• Supports the Incident Management activities according to the respective process to reduce service interruption or decrease of service quality to the minimum and according to agreed OLAs and SLAs
• Ensures that all components are continually monitored and identifies potential problems or trends before failures or performance degradation occur
• Ensures that the information in the CMDB is kept up to date

Typical Tasks

• Implements monitoring activities for IT infrastructure components and applications based on defined monitoring procedures
• Supports the Change Management Process by performing changes on IT Infrastructure components or applications
• Executes and monitors system or application backups
• Validates that batch jobs are executed as planned
• Performs Patch Management activities
• Performs implementation actions regarding the deployment of new releases
• Analyses and remedies failures or restores systems after breakdown
• Maintains the operational knowledge base
• 3-4 years of experience in one of the market leading IAM solutions, preferably Omada Identity
• Experience in SQL and powershell queries
• Experience in Active Directory
• Optional Skills
• IT Security Best Practices
• LDAP
• Authorization concepts
• Experience in reading and writing Scripts and APIs
• Experience in PowerShell
• Good knowledge of ITIL framework
• Good knowledge of IAM concept
• Language skills: Fluent in English, additional languages are welcome
• Team player (especially working with global / intercultural teams)
• Good communication skills (in writing and verbally)
• Strong analytical and problem-solving skills (target oriented)
• Must work well under pressure / excellent time Management / conflict Management

Our Offering;We will provide a collaborative environment working on exciting assignments, along with ongoing personal & career development opportunities.After receiving your online application, the interview process will typically be, once your profile will get shortlisted.#DiversityMatters with our inclusive culture, we welcome applications from all social, religious & ethnical backgrounds, disabilities both mental and physical, identities (gender) and neurodivergent people.Do you have any questions?
[e-mail]

Facts about the job

Entry level: Experienced hires

Part- / Full-time: Full Time

Functional area: IT

Department: Services

Location: Pune, IN

Company: MAHLE Holding (IN)

Closing date for applications
Don't waste any time.

Your future at MAHLE

As a team player and someone who thinks ahead, you can deploy all your skills with us. In cooperation with colleagues from different countries and areas, you contribute in designing the mobility of the future. When selecting MAHLE, you choose trend-setting technologies and strategies. Are you interested in working with us and developing efficient and environmentally-friendly solutions, optimising existing products, and turning innovative ideas into reality? Then MAHLE is the right address for you.