Secure Authentication Service Junior Operations Specialist

MAHLE GmbH; Pune District; On-site; INR 600,000 - 800,000; Full time

Job summary

MAHLE Holding (IN) seeks a Secure Authentication Service Junior Operations Specialist in Pune. You will operate IT systems per SOPs, handle user management and new database instances, support incident management to minimize outages, and monitor components to pre-empt issues.

A strong background in PAM, SSO, and MFA solutions is required. Academic background in Computer Science or a related field, plus 3–4 years in CyberArk, WorkspaceONE, and MFA environments, is essential.

Qualifications

• Academic background in Computer Science or similar studies.
• 3–4 years of experience with PAM solutions (preferably CyberArk).
• 3–4 years of experience with SSO solutions (CyberArk Identity, WorkspaceONE).
• 3–4 years of MFA solutions experience.
• Strong knowledge of ITIL and certificate management.

Responsibilities

• Operates IT systems and applications per SOPs and operations manuals.
• Performs request fulfilment (e.g., user management, new DB instances).
• Supports incident management to minimize service interruptions.
• Monitors components and identifies trends before failures.

Skills

ITIL knowledge

Linux/Windows OS

Certificate Management

PAM solutions (CyberArk)

SSO (WorkspaceONE)

MFA solutions

Education

Bachelors in Computer Science or similar

Tools

CyberArk

WorkspaceONE

Job description

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Secure Authentication Service Junior Operations Specialist

Together, we move the world—we’ve been doing it for over 100 years. At MAHLE, as a leading international development partner and systems supplier to the automotive industry, we pursue the objective of making mobility more efficient, more environmentally friendly, more convenient, and more economical. As part of our dual strategy, we are working both on the intelligent combustion engine for the use of hydrogen and other nonfossil fuels and on technologies for fuel cells and e-mobility.
MAHLE generated sales of €11.3 billion in 2025. Employing just under 65,000 people at 127 production locations and 11 technology centers, the company is represented in 28 countries. (as at: 12/31/2025). Join our MAHLE team! #weshapefuturemobility

Your role & responsibilities:

• Operates the IT systems or applications according to Standard Operating Procedures and Operations Manuals
• Performs Request Fulfilment activities (e.g. user management, provide new instances of databases, etc.)
• Supports the Incident Management activities according to the respective process to reduce service interruption or decrease of service quality to the minimum and according to agreed OLAs and SLAs
• Ensures that all components are continually monitored and identifies potential problems or trends before failures or performance degradation occur

Typical Tasks

• Implements monitoring activities for IT infrastructure components and applications based on defined monitoring procedures
• Supports the Change Management Process by performing changes on IT Infrastructure components or applications
• Executes and monitors system or application backups
• Validates that batch jobs are executed as planned
• Performs Patch Management activities
• Performs implementation actions regarding the deployment of new releases
• Analyses and remedies failures or restores systems after breakdown
• Maintains the operational knowledge base
• Academic background: Computer Science or similar studies
• 3-4 years of experience in one of the market leading PAM solutions, preferably CyberArk
• 3-4 years of experience in one of the market leading SSO solutions, preferably CyberArk Identity and WorkspaceONE
• 3-4 years of experience in one of the market leading MFA solutions
• Good knowledge of ITIL framework
• Optional Skills
• Linux and/or Windows Operating System knowledge
• Certificate Management

#DiversityMatters with our inclusive culture, we welcome applications from all social, religious & ethnical backgrounds, disabilities both mental and physical, identities (gender) and neurodivergent people.

Do you have any questions?
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Facts about the job

Entry level: Experienced hires

Part- / Full-time: Full Time

Functional area: IT

Department: Services

Location: Pune, IN

Company: MAHLE Holding (IN)

Your future at MAHLE

As a team player and someone who thinks ahead, you can deploy all your skills with us. In cooperation with colleagues from different countries and areas, you contribute in designing the mobility of the future. When selecting MAHLE, you choose trend-setting technologies and strategies. Are you interested in working with us and developing efficient and environmentally-friendly solutions, optimising existing products, and turning innovative ideas into reality? Then MAHLE is the right address for you.