I O Engineering Consultant

Taleo; Dadri; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

UnitedHealth Group in India seeks an I O Engineering Consultant to lead IT infrastructure deployment across global teams, aligning with integration objectives and program goals. You will guide cutovers, data center and network migrations, and drive standardization and documentation.

The role emphasizes collaboration with executives, engineers, vendors, and customers, plus expertise in SDLC, healthcare context, and AI APIs to enable scalable solutions.

Qualifications

• Bachelor’s Degree in Computer Science/related field or equivalent experience.
• 7+ years of professional IT experience with IT Infrastructure project management and integration leadership.
• 7+ years of experience in managing IT Projects, initiatives and deliverables.
• 5+ years of Project Management experience including requirements analysis, risk mitigation, deployment planning and communications.
• Experience in Health Care industry or Fortune 100-scale environments.
• Experience with integration processes, methodologies and terminology.
• Experience with hardware/software provisioning, procurement, and compliance.
• Experience with generative AI APIs and frameworks (OpenAI, Gemini, HuggingFace, LangChain, AutoGen, Copilot Studio).
• IT infrastructure, networking and Datacenter Migration expertise.
• Proven collaboration, negotiation and influencing skills; strong communication.

Responsibilities

• Work with EEPS teams to execute deployment timelines across global teams.
• Provide leadership tied to infrastructure for internal systems and customer solutions.
• Plan deployment timelines with Integration Lead and collaborate with global project teams.
• Communicate deployment status and issues with regular updates.
• Build strong relationships with customers and vendors across global teams.
• Drive best practices and documentation for repeatable processes.
• Support US-evening cutover/implementation work, including data center and site cutovers, voice migrations, and related projects.
• Maintain communications repositories and key contacts for global teams and partners.
• Update implementation plans and cutsheets based on real-time experiences.

Skills

IT Project Management

Infrastructure

Networking

Datacenter Migration

SDLC

Prompts for AI systems

Education

Bachelor’s Degree in Computer Science/related field

Tools

OpenAI

Google Gemini

Hugging Face

LangChain

AutoGen

Microsoft Copilot Studio

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - I O Engineering Consultant (2392508)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Work directly with EEPS Integration delivery staff and EEPS staff - from technical to executive level - to execute deployment timelines supporting implementation lifecycle across global teams
• Provide execution leadership tied to infrastructure for internal systems and delivering solutions to customers
• Plan and partner with Integration Lead (IL) on project deployment timelines and working closely with global project teams
• Provide concise written communication of deployment status and issues, with regular updates to resolution for visibility and transparency
• Establish and maintain strong relationship with internal & external customers and 3rd party vendors across global teams
• Understand project value and impact, aligning to the program and project goals
• Drive best-practices and documentation in support of repeatable processes
• Engage with Integration Leads to allow independent support of US-evening cutover/implementation work, such as but not limited to:
• Untrusted and Trusted data center cutovers
• Trusted user site cutovers
• Voice migrations
• Possible cutovers for Firewall work or other internal projects
• Guest Access cutovers
• B2B tunnel migrations
• Regional Hub Migrations
• During non-implementation time, focus on items such as, but not limited to:
• Build a Communications Repository
• To be leveraged for status updates and issue resolution
• Build a Key Contacts Repository
• For global teams and Business Partner-specific integrations
• Implementation Plan Revisions
• Update cutsheets or implementation plans based on real-time experiences
• Reviewing Rally Kanban Boards
• Resource for understanding where work is actively updated for global project teams
• Documentation Updates
• Support global project team with any administrative updates on current progress (IRAADs Project Plans, Rally Cards, as applicable)

Overall Initiative: Suggest ideas and ways to offload the work being done by the US-based Integration Leads during their non-Business hours

• Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements

Required Qualifications:

• Bachelor’s Degree in Computer Science/related field or equivalent experience
• 7+ years of professional IT experience, with steadily increasing responsibilities in the IT Infrastructure project management blended with Integration way of thought leadership
• 7+ years of experience in managing IT Projects, initiatives and deliverables
• 5+ years of Project Management experience, including:
• Analysis of requirements and documentation
• Project Issue and Risk mitigation/resolution
• Implementation/Deployment plan creation and management
• Project Communication and follow-up
• Health Care industry or Fortune 100 size company and complexity experience
• Experience with Integration processes & practices, methodologies and terminology
• Experience with hardware and software provisioning, procurement, contract interpretation and or compliance policies and processes
• Experience with generative AI APIs and frameworks like OpenAI, Google Gemini, Hugging Face, LangChain, AutoGen, or Microsoft Copilot Studio etc.
• IT experience (Infrastructure, Networking and Datacenter Migration)
• Demonstrated experience managing multiple technical project deployments of varying complexity across global team
• Solid experience utilizing SDLC and Integration methodologies to complete project implementation/deployments
• Understanding of Network and Systems technologies, including Microsoft email solutions
• Proven excellent collaboration, negotiation and influencing skills
• Proven to possess ability to craft effective prompts for generative AI systems (prompt engineering).
• Proven excellent verbal and written communication skills
• Proven solid ability to proactively communicate concise, written summaries of issues and resolutions
• Proven excellent organizational skills and ability to initiate and own all aspects of multiple projects
• Proven solid inter-personal skills to communicate effectively across all levels and audiences (executives, technologists, engineers, customers, vendors and other business professionals)
• Actively demonstrate critical thinking within daily activities and across all work deliverables
• Proven solid quantitative and qualitative analytical skills with a “can-do' approach to solving problems
• Demonstrates self-confidence and self-reliance in all aspects of this role, including escalations
• Demonstrates ability to define project scope, objectives, deliverables, and timelines
• Proven effectively manage and communicate implementation/deployment expectations to global team members and stakeholders in a timely manner
• Proven ability to consistently time manage effectively across multiple projects in a fast-paced and changing environment
• Proven flexibility to adjust when needed, to think in the moment and propose solutions to challenges

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.