Human Resources Service Center Specialist-Senior

Getsetjobs; Hyderabad; Hybrid; INR 800,000 - 1,400,000; Full time

Job summary

FedEx is hiring a Human Resources Service Center Specialist‑Senior in Hyderabad to support immigration and global mobility for international employees. You will manage immigration cases, coordinate with vendors and legal partners, monitor deadlines, and maintain confidential records to ensure timely and compliant employee movement.

We're seeking someone who thrives on solving complex cases, coordinating with multiple stakeholders, and improving immigration processes while upholding data

Qualifications

• Experience delivering immigration or global mobility support within a large, global organization.
• Solid understanding of visa, work permit and immigration case management.
• Familiarity with case management systems and digital HR tools.

Responsibilities

• Manage visa, work permit, and immigration case processing for international employees.
• Coordinate with immigration vendors and legal partners to resolve complex cases.
• Ensure compliance with immigration laws and regulations across relevant jurisdictions.
• Maintain accurate and confidential immigration case records across HR systems.
• Monitor case deadlines, renewals, and status requirements to prevent lapses.
• Identify potential risks or delays and elevate them proactively.
• Support employees throughout immigration processes and provide clear guidance.
• Partner with Mobility, HR, and business teams on international assignments.
• Support workforce movement and global mobility initiatives.
• Coordinate vendor activities and monitor service delivery.
• Drive continuous improvement across immigration services and processes.
• Maintain high standards of data integrity, confidentiality, and policy compliance.

Skills

Immigration knowledge

Global mobility

Stakeholder management

Attention to detail

Education

Bachelor’s degree in Human Resources, Business Administration, Law, or a related field preferred

Tools

Case management systems

Digital HR tools

Job description

Job ID: RC783432 Company: FedEx Location: Hyderabad, Telangana, India Job Type: Full-Time Work Mode: Hybrid Experience: 3-6 Years Education: Bachelor’s Degree in Human Resources, Business Administration, Law, or a related field preferred Expected Salary: ₹8 - ₹14 Lakhs Per Year Job Category: Human Resource, Project Management, HR Service Center, Global Mobility, Immigration, Employee Services, Compliance Website: Website Contact: Contact us

Some HR roles manage employees.

Others help employees move across borders.

A visa expires.

A work permit needs renewal.

An international assignment is about to begin.

A compliance requirement changes.

Suddenly, HR becomes much bigger than policies and paperwork.

It becomes about mobility, compliance deadlines, risk, and people.

That’s where this opportunity comes in.

FedEx is hiring a Human Resources Service Center Specialist‑Senior in Hyderabad to support immigration and global mobility processes for international employees.

If you're someone who enjoys solving complex cases, coordinating with multiple stakeholders, and making global employee movement easier, this role could be a strong next step.

About FedEx:

FedEx is one of the world’s leading transportation and logistics companies, connecting businesses and people across global markets.

Its workforce spans countries, cultures, functions, and time zones — creating HR challenges that require more than traditional employee administration.

FedEx emphasizes career mobility, professional development, training, leadership opportunities, flexible work arrangements, and employee wellbeing.

The company also highlights its commitment to building a diverse, equitable, and inclusive workplace where employees are encouraged to grow and explore opportunities across the organization.

About the Role:

The Human Resources Service Center Specialist‑Senior will play an important role in supporting immigration and global mobility services for international employees.

You'll manage immigration cases, coordinate with external vendors and legal partners, monitor deadlines, maintain confidential employee records, and help employees understand complex immigration requirements.

The role also involves working closely with Mobility, HR, and business teams to support international assignments and workforce movements.

This isn't simply a case-processing position. It's about making sure people can move where the business needs them — without compromising compliance, accuracy, or employee experience.

Key Responsibilities:

• Manage visa, work permit, and immigration case processing for international employees.
• Coordinate with immigration vendors and legal partners to resolve complex cases.
• Ensure compliance with immigration laws and regulations across relevant jurisdictions.
• Maintain accurate and confidential immigration case records across HR systems.
• Monitor case deadlines, renewals, and status requirements to prevent lapses.
• Identify potential risks or delays and elevate them proactively.
• Support employees throughout immigration processes and provide clear guidance.
• Partner with Mobility, HR, and business teams on international assignments.
• Support workforce movement and global mobility initiatives.
• Coordinate vendor activities and monitor service delivery.
• Drive continuous improvement across immigration services and processes.
• Maintain high standards of data integrity, confidentiality, and policy compliance.

Requirements:

• Experience delivering immigration or global mobility support within a large, global organization.
• Strong understanding of visa, work permit, and immigration case management.
• Knowledge of immigration laws and compliance requirements across multiple jurisdictions.
• Experience working with immigration vendors and legal service providers.
• Familiarity with case management systems and digital HR tools.
• Strong understanding of HR service delivery and employee support.
• Excellent communication and stakeholder-management skills.
• Strong organizational skills with the ability to manage multiple cases and deadlines.
• High level of attention to detail and data accuracy.
• Ability to handle confidential employee information professionally.
• Strong problem-solving and escalation‑management skills.

Preferred Skills:

• Immigration & Global Mobility
• Visa & Work Permit Management
• Labor Law Compliance
• HR Service Management
• Vendor Management
• Case Management Systems
• Data Integrity & HR Data Management
• Project Management
• Employee Services
• Operational Agility

Why Join FedEx?

• Join a globally recognized organization with career opportunities across the world.
• Build specialized expertise in immigration and global mobility.
• Work with HR, Mobility, business teams, vendors, and legal partners.
• Gain exposure to complex international employee cases.
• Access training, leadership development, and career mobility opportunities.
• Benefit from flexible work arrangements and employee wellbeing initiatives.
• Build experience within a large global organization.
• Work in an environment that emphasizes diversity, fairness, inclusion, and respect.

Global HR is changing. Companies no longer operate within one city, one country, or even one workforce. Employees move. Teams expand internationally. Businesses enter new markets. And every movement creates another layer of HR complexity. That’s why professionals who understand immigration + compliance + mobility + technology + employee experience can become incredibly valuable. The opportunity isn’t just to process another visa case. It’s to become the person who understands how global talent moves — and how businesses can move it responsibly.