Manager - HR Shared Service ( Total Rewards)

FedEx GCS; Hyderabad; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

FedEx GCS is seeking a seasoned Compensation lead to drive the delivery of compensation services across international regions as part of the Total Rewards & Mobility Delivery team. You will oversee calculations, program support, merit and incentive cycles, survey administration, and off-cycle compensation, coordinating with MSP partners to ensure accuracy and governance.

The role requires strong knowledge of pay practices, governance and data integrity, with experience leading global

Qualifications

• Experience leading compensation administration or total rewards delivery.
• Strong understanding of compensation calculations, merit and incentive cycles.
• Experience leading teams and managing MSP or vendor partners delivering compensation services at scale.
• Knowledge of pay-related compliance, governance, approval controls, and compensation data management.
• Familiarity with international compensation practices and pay considerations.

Responsibilities

• Manage the delivery of compensation and benefit program analysis and program support across the international regions, ensuring accuracy and compliance.
• Modelling and external benchmarking of individual and collective annual and off-cycle compensation interventions, considering changes in market practice and legal changes.
• Coordinate merit and incentive cycle administration across international regions, aligning data, timelines, and team inputs.
• Ensure compliance with pay regulations and FedEx reward policies across all international compensation processes.
• Maintain governance and data integrity across international compensation systems, processes, and case management.
• Monitor MSP and vendor performance, service levels, and quality across international compensation administration
• Support the development and performance of a team of compensation managers and specialists across regions
• Serve as the primary point of contact and advisor for Payroll, HRIT, Timekeeping, Legal and other service delivery teams when administering pay programs
• Drive continuous improvement of compensation delivery and vendor coordination

Skills

Compensation delivery

Merit cycles

Global delivery

Data governance

Vendor management

Education

Bachelor's degree

Tools

MS Excel

HRIS

Job description

Who we are

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.

This isn’t a place to get just a job. Here, you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results – for our customers, for our people and for the planet.

Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.

Our Values

We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.

With one FedEx culture, we:

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next

Awards

• FedEx has consistently ranked among the top 20 in the “World’s Most Admired Companies” report, published in FORTUNE magazine, since 2001
• Ethisphere named FedEx as one of World’s Most Ethical Companies® in 2023

Role Summary

Responsible for leading the delivery of compensation services across FedEx’s international regions as part of the Total Rewards & Mobility Delivery team within GES. This role oversees compensation calculations, program support, merit and incentive cycles, survey administration, and off-cycle compensation, leading a team and MSP partners to ensure accuracy, governance, and compliance with FedEx reward policies and global standards.

Key Responsibilities

1. Manage the delivery of compensation and benefit program analysis and program support across the international regions, ensuring accuracy and compliance.
2. Modelling and external benchmarking of individual and collective annual and off-cycle compensation interventions, considering changes in market practice and legal changes
3. Coordinate merit and incentive cycle administration across international regions, aligning data, timelines, and team inputs.
4. Ensure compliance with pay regulations and FedEx reward policies across all international compensation processes.
5. Maintain governance and data integrity across international compensation systems, processes, and case management.
6. Monitor MSP and vendor performance, service levels, and quality across international compensation administration
7. Support the development and performance of a team of compensation managers and specialists across regions
8. Serve as the primary point of contact and advisor for Payroll, HRIT, Timekeeping, Legal and other service delivery teams when administering pay programs
9. Drive continuous improvement of compensation delivery and vendor coordination

Knowledge and Experience

A. Experience leading compensation administration or total rewards delivery within a global or shared-services environment

B. Strong understanding of compensation calculations, merit and incentive cycles, and survey administration across regions

C. Experience leading teams and managing MSP or vendor partners delivering compensation services at scale

D. Knowledge of pay-related compliance, governance, approval controls, and compensation data management

E. Familiarity with international compensation practices and pay considerations

Our Commitment to Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities