M82C0: Senior Manager Human Resources Service Center

FedEx Express México; Hyderabad; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd. in Hyderabad is seeking a Senior Manager to lead global total rewards, mobility and wellness programs.

This role requires overseeing compensation operations, benefits coordination and mobility services across a distributed workforce. The position emphasizes governance, compliance, and cross‑functional collaboration with HR COEs and vendors to deliver high‑quality service and employee experience.

Qualifications

• Extensive experience in total rewards operations, mobility administration, wellness program delivery, or HR shared services environments within large global organizations.
• Strong operational understanding of compensation administration, employee benefits operations, mobility services, and workforce support processes.
• Experience managing operational governance, service delivery standards, compliance, and audit activities across HR operations functions.
• Proven ability to manage and coordinate complex employee programs and vendor ecosystems across geographically distributed workforce populations.
• Experience leveraging operational metrics, workforce insights, and service delivery analytics to improve program effectiveness and employee experience.

Responsibilities

• Manage and oversee the operational delivery of total rewards, wellness, and mobility programs across global employee populations, ensuring consistent, high-quality service execution.
• Lead and direct GCS-based administration and operational support for compensation programs, wellness initiatives, employee benefits coordination, and mobility services.
• Ensure accurate and compliant execution of global compensation activities, including merit review planning, incentive administration, compensation communications, and budget coordination.
• Manage global mobility operations, including assignment management, relocation coordination, immigration support, and policy compliance activities.
• Monitor the overall effectiveness and operational performance of total rewards, wellness, and mobility programs through service metrics, employee feedback, and operational KPIs.
• Partner with HR COEs, HR Business Partners, vendors, and business leaders to ensure tight alignment between operational delivery and enterprise workforce priorities.
• Oversee vendor governance, coordination, and performance management activities across wellness providers, mobility vendors, and rewards administration partners.
• Serve as the senior GCS escalation point for operational issues related to compensation administration, wellness program support, and employee mobility services.

Skills

Business Acumen

Service Management

Vendor Management

Experience Design

Job description

What can you expect as a FedEx team member?

Career Mobility and Development

When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.

Total Compensation and Benefits Package

We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Company:INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.

City: Hyderabad

Scheduled Weekly Hours:48

Worker Type:Regular

Posting Start Date31-Jul-2026

Posting Close Date: 29-Nov-2026

Job Family: FXE-MEISA: Senior Manager Human Resources Service Center

Position Summary

Key Responsibilities

• Manage and oversee the operational delivery of total rewards, wellness, and mobility programs across global employee populations, ensuring consistent, high-quality service execution.
• Lead and direct GCS-based administration and operational support for compensation programs, wellness initiatives, employee benefits coordination, and mobility services.
• Ensure accurate and compliant execution of global compensation activities, including merit review planning, incentive administration, compensation communications, and budget coordination.
• Manage global mobility operations, including assignment management, relocation coordination, immigration support, and policy compliance activities.
• Monitor the overall effectiveness and operational performance of total rewards, wellness, and mobility programs through service metrics, employee feedback, and operational KPIs.
• Partner with HR COEs, HR Business Partners, vendors, and business leaders to ensure tight alignment between operational delivery and enterprise workforce priorities.
• Oversee vendor governance, coordination, and performance management activities across wellness providers, mobility vendors, and rewards administration partners.
• Serve as the senior GCS escalation point for operational issues related to compensation administration, wellness program support, and employee mobility services.

Knowledge & Experience

• Extensive experience in total rewards operations, mobility administration, wellness program delivery, or HR shared services environments within large global organizations.
• Strong operational understanding of compensation administration, employee benefits operations, mobility services, and workforce support processes.
• Experience managing operational governance, service delivery standards, compliance, and audit activities across HR operations functions.
• Proven ability to manage and coordinate complex employee programs and vendor ecosystems across geographically distributed workforce populations.
• Experience leveraging operational metrics, workforce insights, and service delivery analytics to improve program effectiveness and employee experience.

Key Skills

• Business Acumen Service Management Vendor Management Experience Design

FedEx Express is the world’s largest express transportation company, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air and ground network to speed delivery of time-sensitive shipments. To learn more about how FedEx connects people and possibilities around the world, please visit about.fedex.com.

FedEx offers a wide range of opportunities in our offices around the world. Search here for jobs in any of our Middle East, Indian Subcontinent and Africa markets.