Human Resources Associate

Marriott Hotels India; Ernakulam; On-site; INR 250,000 - 450,000; Full time

Job summary

Marriott International in Ernakulam, Kerala is seeking a mid-level administrative assistant to support HR operations. You will manage filing, typing, mail, and candidate assistance, ensuring accuracy and accessibility for applicants.

The role emphasizes discretion with employee records, professional communication, and teamwork to meet hotel standards. At least one year of related experience and a high school diploma are preferred, with opportunities to grow within hospitality operations.

Qualifications

• High school diploma or GED required.
• At least 1 year of related work experience.
• No supervisory experience required.
• No licenses or certifications required.

Responsibilities

• Create and maintain filing systems.
• Create and type office correspondence using a computer.
• Distribute and route mail.
• Answer phone calls and record messages.
• Maintain confidentiality of employee records.
• Welcome guests following company standards.
• Support HR activities and respond to employee inquiries.
• Enter work-related information into computer systems.

Education

High school diploma or GED

Job description

Responsibilities

• Create and maintain filing systems.
• Create and type office correspondence using a computer.
• Distribute and route mail.
• Order and track Human Resources office supplies and forms.
• Answer phone calls and record messages.
• Create new employee personnel file.
• Assist walk-in candidates with application procedures.
• Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities.
• Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
• Inform Human Resources management of issues related to employee relations within the division or property.
• Maintain confidentiality and security of employee and property records, files, and information.
• Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Report accidents, injuries, and unsafe work conditions to manager.
• Welcome and acknowledge all guests according to company standards.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Enter and locate work-related information using computers and/or point of sale systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Experience Level Mid Level