Key Responsibilities
1. HR Operations
- Manage day-to-day corporate HR operations and ensure smooth execution of HR processes.
- Develop, implement, and continuously improve HR policies, procedures, and systems.
- Maintain employee records, HR documentation, MIS, and personnel files.
- Monitor attendance, leave, payroll inputs, employee movements, and other HR related activities.
- Ensure effective use and maintenance of HRMS/HR software.
2. Talent Acquisition & Manpower Planning
- Manage end-to-end recruitment for corporate and business-critical positions.
- Work closely with department heads to understand manpower requirements and prepare hiring plans.
- Develop sourcing strategies through job portals, LinkedIn, consultants, employee referrals, campus hiring, and other channels.
- Screen and evaluate candidates and coordinate interviews with concerned stakeholders.
- Monitor recruitment metrics such as TAT, hiring cost, interview-to-selection ratio, and joining ratio.
- Build and maintain a strong talent pipeline for current and future requirements.
3. Employee Engagement & Employee Relations
- Drive employee engagement initiatives, activities, celebrations, and recognition programs.
- Address employee concerns, grievances, and workplace issues professionally and confidentially.
- Promote a positive, collaborative, and performance-driven work culture.
- Conduct employee connect initiatives and feedback sessions.
- Support conflict resolution and maintain healthy employee relations.
4. Performance Management
- Coordinate the annual/periodic performance appraisal process.
- Support departments in setting KRAs/KPIs and performance objectives.
- Track performance review timelines and ensure timely completion.
- Identify performance gaps and coordinate improvement plans where required.
- Support managers in developing high-performing teams.
5. Learning & Development
- Identify training and development requirements in coordination with department heads.
- Plan and coordinate employee training programs, induction, onboarding, and skill development initiatives.
- Maintain training records and evaluate training effectiveness.
- Support leadership development and career-growth initiatives.
6. HR Policies & Compliance
- Ensure implementation of company HR policies and procedures.
- Ensure compliance with applicable labour laws and statutory requirements.
- Coordinate with external consultants and internal stakeholders for HR/legal compliance matters.
- Support POSH compliance, employee documentation, audits, and statutory HR records.
- Keep HR policies updated based on organizational requirements and applicable regulations.
7. Payroll & Benefits Coordination
- Coordinate monthly payroll inputs with the Finance/Payroll team.
- Verify attendance, leave, incentives, deductions, new joiners, exits, and salary revisions.
- Manage employee benefits and HR-related documentation.
- Ensure timely and accurate communication regarding payroll and employee benefits.
8. HR MIS & Reporting
- Prepare and maintain monthly HR MIS and management reports.
- Track key HR metrics including:
- Headcount
- Attrition
- Recruitment status
- Joining and back-out ratio
- Attendance
- Leave
- Employee turnover
- Training
- Performance management
- Present HR reports and insights to management for decision-making.
9. Organizational Development
- Support management in organizational structure, manpower planning, and workforce development.
- Assist in developing HR strategies aligned with business objectives.
- Identify opportunities to improve employee productivity, retention, and workplace culture.
- Support organizational change and process-improvement initiatives.
10. Exit & Retention Management
- Manage employee resignation and full & final settlement coordination.
- Conduct exit interviews and analyze reasons for attrition.
- Develop and implement employee retention initiatives.
- Maintain proper exit documentation and ensure smooth employee offboarding.