Hub Sales Manager- Bangalore & Mangalore

Spinny; Mangaluru, Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Spinny is seeking a Hub Sales Manager to lead our Bengaluru/Mangalore hub operations and drive the car-buying journey with exceptional service. You will manage a team, coordinate inventory, and engage customers to deliver strong sales outcomes.

Ideal candidates have 4–5 years in B2C sales and operations, at least 2 years of team leadership, and a graduate degree. Fluency in English/Hindi and a regional language is valued for customer interactions.

Qualifications

• 4-5 years of experience in B2C sales and operations.
• At least 2 years of team management experience.
• Graduate degree in any relevant field.
• Strong verbal communication in English, Hindi, and regional language.
• Proven track record in customer service, negotiation, and problem-solving.

Responsibilities

• Allocate slots for customer walk-ins and visits.
• Lead hub team of Relationship Managers.
• Schedule Home Test Drives (HTD).
• Build relationships with customers and provide recommendations.
• Oversee hub inventory management and stock availability.
• Engage with customers, conduct test drives, and negotiate.
• Address and resolve customer issues to boost satisfaction.

Skills

B2C sales & operations

Team management

Multilingual communication

Education

Graduate degree

Job description

Role:

Hub Sales Manager

Location:

Bangalore & Mangalore

Point of Contact:

Mansi (9211761668)

The Hub Manager plays a crucial role in enhancing customer experience at our retail hub by managing operations efficiently and ensuring seamless support for customers in their car buying journey. This role involves leading a team, handling inventory, engaging with customers, and driving sales through exceptional service.

Key Responsibilities:

• Manage and allocate slots for customer walk-ins and visits.
• Lead and oversee a team of Relationship Managers at the hub.
• Schedule Home Test Drives (HTD) efficiently.
• Build strong relationships with customers at the retail hub by understanding their needs and providing suitable recommendations.
• Oversee hub inventory management and ensure availability of required stock.
• Engage with customers, conduct test drives, and negotiate as needed.
• Address and resolve customer issues in a timely manner to enhance satisfaction.

Requirements:

• 4-5 years of relevant experience in B2C sales and operations.
• At least 2 years of team management experience.
• Graduate degree in any relevant field.
• Strong verbal communication skills in English, Hindi, and the regional language.
• Proven track record in customer service, negotiation, and problem-solving.