Hub Manager

Growth For Impact; Begusarai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Growth For Impact in India invites an experienced Operations Manager to lead the planning, setup and launch of new POINTO HUBs in strategic locations. You will own the P&L, optimize inventory, manage a high-performing team, and partner with procurement, logistics and tech to streamline fulfilment and drive profitability.

The role requires 2–4 years in ops, dark store exposure, strong leadership and financial acumen in a fast-growth e-commerce environment.

Qualifications

• Bachelor's degree in Business, Operations Management, or related field.
• 2-4 years in operations management with 1-3 years in dark store setup.
• Proven experience in managing P&L responsibilities and driving profitability.
• Experience in retail, e-commerce, or logistics fulfilment.

Responsibilities

• Lead planning, setup and operational launch of new Pointo Hub locations.
• Ensure hubs are equipped, staffed and operational pre-launch.
• Oversee hub design for optimized product flow, picking and packing.
• Take full ownership of P&L for hub, ensuring cost efficiency and profitability.
• Analyze financial performance, track financial metrics with finance team.
• Maintain optimal inventory levels to meet demand while minimizing waste.
• Collaborate with procurement, logistics and tech teams to streamline fulfilment.
• Implement inventory management systems to monitor stock levels.
• Review and improve operational processes to enhance efficiency and accuracy.

Skills

Leadership

P&L ownership

Inventory management

Cost optimization

Financial acumen

Strategic thinking

Team management

Analytical skills

Education

Bachelor's degree in Business / Operations Management / Supply Chain

Job description

ROLE

• Lead the planning, setup, and operational launch of new POINTO HUB in strategic locations
• Ensure that all hubs are fully equipped, staffed, and operationally efficient before launch
• Oversee the design and layout of Hub to optimize product flow, picking, and packing processes
• Take full ownership of the P&L for hub, ensuring cost efficiency and profitability
• Analyze financial performance, identify cost‑saving opportunities, and implement strategies to increase profitability
• Work closely with the finance team to track and report on operational expenses, revenue, and key financial metrics
• Ensure optimal inventory levels are maintained to meet demand while minimizing waste and overstock
• Collaborate with suppliers, procurement teams, and logistics providers to streamline the supply chain and improve delivery timelines
• Implement robust inventory management systems to monitor stock levels and ensure product availability
• Continuously review and improve operational processes to enhance efficiency, speed, and accuracy in order fulfilment
• Leverage technology and automation tools to optimize picking, packing, and delivery processes
• Establish and monitor KPIs for operational performance, including order fulfilment times, accuracy, and customer satisfaction
• Build and manage a high‑performing team responsible for the day‑to‑day operations of the hubs
• Provide ongoing training, support, and development opportunities to team members to enhance performance
• Ensure that staffing levels are adequate to meet operational needs, particularly during peak demand periods
• Ensure all hub operations comply with local regulations, health and safety standards, and company policies
• Implement safety protocols to protect staff and ensure a safe working environment
• Work closely with cross‑functional teams, including procurement, logistics, and customer service, to ensure seamless operations
• Collaborate with the technology team to integrate and enhance systems that support hub operations

REQUIREMENTS

• Bachelor’s degree in Business, Operations Management, Supply Chain, or a related field
• 2-4 years of experience in operations management, with at least 1-3 years focused on dark store setup and management
• Proven experience in managing P&L responsibilities and driving operational profitability
• Experience in retail, e-commerce, or logistics with a deep understanding of fulfilment operations
• Strong knowledge of supply chain processes, inventory management, and logistics optimization
• Excellent leadership and team management skills
• Strong financial acumen with experience managing budgets and controlling costs
• Ability to work in a fast‑paced, high‑growth environment
• Strong problem‑solving and decision‑making abilities
• Excellent communication and interpersonal skills
• Strategic thinking with attention to detail
• Strong analytical skills and a results‑oriented mindset