Hub Admin Manager (HADM)

Tata Consultancy Services; Nanded District; On-site; INR 600,000 - 1,100,000; Full time

Job summary

Tata Consultancy Services in Maharashtra seeks a Hub Admin Manager to lead the HUB Admin activities, manage the admin team, and ensure smooth operations across venues.

You will coordinate with regional heads, handle vendor contracts, recruit and train staff, and implement standardized processes to maintain compliance and performance.

Qualifications

• Excellent written and verbal communication skills.
• Ability to work in regional language fluency.
• Experience in admin and facilities management.
• Proven track record of managing a team.
• Willing to work under pressure and long hours.
• Willing to travel extensively within zone/region.
• Ready to work six days a week or per rostering.
• Awareness of building compliance and certifications.
• Vendor management experience.
• Ownership and accountability of assigned work.
• Proficient in Microsoft Office applications.

Responsibilities

• Own HUB Admin activities and manage admin team end-to-end.
• Define scope and KRAs for team members.
• Coordinate with management for day-to-day activities.
• Report to Regional Admin Head on daily activities and incident management.
• Monitor and report key project activities and progress.
• Manage calls and discussions.
• Oversee exam day and non-exam day admin activities and team coordination.
• Ensure zero incidents on exam day related to admin services.
• Support recruitment, training, and development of team.
• Deploy and monitor standardized processes across HUB admin teams.
• Vendor management and contract finalization support.
• Publish dashboards on performance metrics to regional head and senior management.
• Governance over partners, meetings and audit closures.
• Deploy adhoc/contract manpower at exam venues.
• Assist in shortlisting partner venues within region.
• Maintain legal compliances for all venues.
• Prepare contingency checks at exam venues.
• Handle crisis situations.
• Coordinate with manpower agencies on deployment and compliance.

Skills

Effective communication

Regional/Local language skills

General Administration & Facilities Mg

Team leadership

Resilience under pressure

Extended working hours readiness

Travel readiness

Six-day work rostering

Building compliance awareness

Vendor management

Ownership & accountability

Microsoft Excel proficiency

Tools

Microsoft Excel

Job description

Role: Hub Admin Manager (HADM)

Location: Maharashtra

Must-Have

• Good communication skills (written/verbal)
• Proficiency in Regional/Local Language written/verbal
• Experience in General Administration & Facilities Management
• Must have managed a team
• Willing to work learn and perform under extreme pressure
• Role required to work for extended working hours as situation demand
• Role Required for Extensive Travel within Zone/Region/Hub
• Must be ready to work six days a week or as per define rostering for the team
• Awareness of building compliance & certification
• Vendor Management skills
• Open to take complete ownership, responsibility & accountability of assigned work
• Good working computer knowledge (Microsoft xls, word, PowerPoint etc)

Good-to-Have

• Basic knowledge of DG, UPS, Panels & Firefighting Equipment’s
• Professional Certifications, additional language knowledge, Strong analytical and logical understanding

Responsibility of / Expectations from the Role

1. Complete ownership of managing HUB Admin activities/operation & Admin Team
2. Defining Scope and KRA’s of Team members
3. Communicate and co-ordinate with immediate management for day to day activities
4. Direct reporting to Regional Admin Head – TCSiON on day to day activities, incident management etc.
5. Monitoring and reporting of key project activities, plans and progresses
6. Managing calls and discussions
7. End to end Exam day and non-exam day administrative activities management and Team coordination
8. Ensuring zero incident on Exam Day related to Admin Services
9. Help in Recruitment, Training and talent development of Team Members
10. Define and deploy control and Monitoring mechanism Admin Team within HUB
11. Training and development of Admin Team within HUB
12. Ensure Standardising of process at all Exam Venues within HUB
13. Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice
14. Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis
15. Central spoc for all Facility related matters within HUB
16. Ensure SLA/SLC at Exam Venues
17. Governance over ViDZ/LISP partners , regular meeting and closure of Audit points
18. Deployment of Adhoc/Contract manpower at Exam Venue
19. Help/support in Shortlisting prospective partner/venue identified based on defined parameters within region
20. Maintain and monitor legal compliances for all Venues
21. Prepare and deploy contingency/BCPSurprise checks at exam Venues
22. Handle crisis situation
23. Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances