HRO Solutions

Cognizant; Mumbai; Hybrid; INR 2,500,000 - 4,000,000; Full time

Job summary

Cognizant in Mumbai is seeking an HRO Solution Lead to design innovative and scalable HR outsourcing solutions addressing client needs and supporting outsourcing engagements.

You will collaborate with HR operations, technology, finance, legal, sales, and client stakeholders to develop compelling proposals, solution artifacts, and business cases that differentiate Cognizant in the marketplace.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience in HR operations, HRO solutioning, HR consulting, or business process outsourcing environments.
• Proven experience leading solution design and responding to RFPs, RFIs, and RFQs for large-scale HR outsourcing engagements.
• Strong understanding of hire-to-retire HR processes, service delivery models, and HR technology platforms such as Workday or SAP SuccessFactors.
• Excellent communication, presentation, stakeholder management, and problem-solving skills in a fast-paced, deadline-driven environment.

Responsibilities

• Lead the analysis of client requirements from RFPs, RFIs, RFQs to identify objectives and opportunities.
• Design end-to-end HRO solutions, including operating models, service delivery frameworks, transition approaches, technology enablement, and pricing strategies.
• Partner with cross-functional teams to develop proposals and solution artifacts.
• Develop and present solution blueprints, value propositions, and business cases that articulate client value.
• Support due diligence activities, client workshops, and oral presentations while ensuring governance standards.

Skills

Communication

Presentation

Stakeholder management

Problem-solving

HR operations

HRO solutioning

Education

Bachelor's degree in HR

MBA

Tools

Workday

SAP SuccessFactors

Job description

HRO Solution Lead

About the role

As an HRO Solution Lead , you will make an impact by designing innovative and scalable Human Resources Outsourcing (HRO) solutions that address client business needs and drive successful outsourcing engagements. You will be a valued member of the HRO Solutions team and work collaboratively with HR operations, technology, finance, legal, sales, and client stakeholders to develop compelling solutions that differentiate Cognizant in the marketplace.

In this role, you will:

• Lead the analysis of client requirements from RFPs, RFIs, and RFQs to identify business objectives, challenges, and solution opportunities.

• Design end-to-end HRO solutions, including operating models, service delivery frameworks, transition approaches, technology enablement, and pricing strategies.

• Partner with cross-functional teams to develop comprehensive, high-quality proposals and solution artifacts.

• Develop and present solution blueprints, value propositions, and business cases that clearly articulate client value and competitive differentiation.

• Support due diligence activities, client workshops, and oral presentations throughout the pursuit lifecycle while ensuring adherence to internal governance standards.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring attendance at a client or Cognizant office based on project and business needs. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• Bachelor's degree in Human Resources, Business Administration, or a related field.

• Experience in HR operations, HRO solutioning, HR consulting, or business process outsourcing environments.

• Proven experience leading solution design and responding to RFPs, RFIs, and RFQs for large-scale HR outsourcing engagements.

• Strong understanding of hire-to-retire HR processes, service delivery models, and HR technology platforms such as Workday or SAP SuccessFactors.

• Excellent communication, presentation, stakeholder management, and problem-solving skills in a fast-paced, deadline-driven environment.

These will help you stand out

• MBA or relevant advanced degree.

• Experience supporting global HR outsourcing engagements across multiple geographies.

• Knowledge of commercial constructs, pricing methodologies, and business case development.

• Familiarity with digital HR solutions, automation platforms, analytics, and AI-enabled HR technologies.

• Strong understanding of market trends, industry best practices, and emerging innovations within the HRO landscape.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.