HRIS - Workday Security and Integration

WNS Holdings; Mumbai; On-site; INR 2,800,000 - 4,800,000; Full time

Job summary

WNS Holdings in Mumbai seeks an experienced HRIS professional to lead a small outsourced HRIS team and drive Workday configuration, release management, and data analytics initiatives. The role emphasizes governance, process optimization, and rapid issue resolution.

You will collaborate with HR leaders and vendors, support audits, and ensure scalable, compliant HR systems with AI-enabled data insights, working 5 days on-site with evening shifts IST.

Qualifications

• 5+ years of Workday HRIS experience
• Experience managing an HRIS support teams
• Strong background in release management and UAT coordination
• Proven track record of delivering operational excellence in HR systems support
• Solid understanding of HR processes (Core HCM, Recruiting, Payroll)

Responsibilities

• Lead and manage a small team of outsourced HRIS analysts/support resources, ensuring high-quality, SLA-driven service delivery
• Oversee intake, prioritization, and resolution of system issues, enhancements, and service requests
• Establish and maintain operating rhythms (ticket management, backlog grooming, performance tracking)
• Drive continuous improvement in support processes and documentation
• Ensure standard controls and governance model is maintained
• Partner with internal HRIS director on end-to-end release management lifecycle including planning, coordination, communication, and deployment readiness
• Lead functional testing efforts (UAT), including test strategy, script development, defect tracking, and sign-off
• Partner with vendors and internal stakeholders to ensure high-quality, low-risk deployments
• Maintain governance over change control and release standards
• Provide hands‑on Workday functional configuration support (Core HCM, Business Process Framework, security, reporting, and integrations support as applicable)
• Identify opportunities to simplify, standardize, and optimize system configuration
• Ensure alignment with business processes while maintaining system integrity and scalability
• Support audits, compliance requirements, and data integrity controls
• Oversee people analytics resource, manage data governance, reporting, and analytics capabilities
• Enable and support AI‑driven initiatives by ensuring data quality and system readiness
• Partner with managed service teams for Visier and Druid AI on system updates, bug fixes and testing
• Contribute to roadmap development for HR technology and data evolution
• NOTE - 5 days WFO and Shifts starts from 6.30 pm IST to 3.30 am IST

Skills

Team leadership

Release management

Workday configuration

Data governance

AI enablement

Stakeholder communication

Tools

Visier

Druid AI

Studio/EIB

Job description

Role & responsibilities

HRIS Operations & Team Leadership

• Lead and manage a small team of outsourced HRIS analysts/support resources, ensuring high-quality, SLA-driven service delivery
• Oversee intake, prioritization, and resolution of system issues, enhancements, and service requests
• Establish and maintain operating rhythms (ticket management, backlog grooming, performance tracking)
• Drive continuous improvement in support processes and documentation
• Ensure standard controls and governance model is maintained

Release Management & Functional Testing

• Partner with internal HRIS director on end-to-end release management lifecycle including planning, coordination, communication, and deployment readiness
• Lead functional testing efforts (UAT), including test strategy, script development, defect tracking, and sign-off
• Partner with vendors and internal stakeholders to ensure high-quality, low-risk deployments
• Maintain governance over change control and release standards

Workday Configuration & Optimization

• Provide hands‑on Workday functional configuration support (Core HCM, Business Process Framework, security, reporting, and integrations support as applicable)
• Identify opportunities to simplify, standardize, and optimize system configuration
• Ensure alignment with business processes while maintaining system integrity and scalability
• Support audits, compliance requirements, and data integrity controls

Data, Reporting & AI Enablement

• Oversee people analytics resource, manage data governance, reporting, and analytics capabilities
• Enable and support AI‑driven initiatives by ensuring data quality and system readiness
• Partner with managed service teams for Visier and Druid AI on system updates, bug fixes and testing
• Contribute to roadmap development for HR technology and data evolution

NOTE - 5 days WFO and Shifts starts from 6.30 pm IST to 3.30 am IST

Preferred candidate profile

Required

• 5+ years of Workday HRIS experience, including hands‑on configuration
• Experience managing an HRIS support teams
• Strong background in release management and UAT coordination
• Proven track record of delivering operational excellence in HR systems support
• Solid understanding of HR processes (Core HCM, Recruiting, Payroll, or related areas)

Preferred

• Experience supporting AI, automation, or data analytics initiatives within HR or enterprise systems
• Familiarity with Workday reporting and/or integrations (Studio/EIB a plus)
• Experience in global HR environments and multi-country deployments
• Background in process optimization, service delivery models, or managed services environments

Key Competencies

• Strong execution and delivery discipline with attention to detail
• Ability to balance hands‑on configuration with team leadership
• Structured, process-oriented mindset with a focus on scalability and efficiency
• Effective communicator across technical and non-technical stakeholders
• Continuous improvement mindset with a focus on automation and innovation