Program Leader – HR

R1 RCM; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM is seeking a Sr. Manager for Workday Operations to lead HR Employee Services team efforts across various Workday capabilities, including HCM and Payroll. The successful candidate will have 7+ years of HRIT experience, particularly in designing and implementing Workday solutions.

The role involves consulting with stakeholders on Workday functionality, identifying process improvements, and ensuring solutions align with business objectives. A competitive benefits package is also offered.

Qualifications

• 7+ years of HR systems or HRIT experience, at least 5 years in Workday.
• Proven experience designing and delivering Workday solutions across multiple modules.
• Excellent communication and influencing skills.

Responsibilities

• Serve as a consultative layer across Workday capabilities.
• Partner with COEs and HRIT to translate business strategy.
• Identify opportunities to improve processes and enhance system utilization.

Skills

Workday functionality

Consultative support

HR systems

Process improvement

Communication skills

Education

Bachelor's degree in HR, Business, or related field

Tools

Workday

Job description

Sr. Manager, Workday Operations – HR Employee Services team

Key Responsibilities

• Serve as a consultative layer across Workday capabilities, including HCM, Talent, Recruiting, Compensation, Reporting, Time Tracking, Absence, and Payroll.
• Partner with COEs and HRIT to translate business strategy into scalable, system-enabled solutions.
• Act as the primary consultative advisor to stakeholders on Workday functionality, capabilities, and design considerations.
• Identify opportunities to improve processes, enhance system utilization, and scale solutions globally.
• Functional Solution Architecture.
• Consult with COEs to design thoughtful end-to-end Workday solutions aligned to business objectives and enterprise standards.
• Ensure solutions.
• Leverage standard Workday functionality first.
• Align with global data, process, and governance frameworks.
• Evaluate and recommend design approaches that optimize scalability, efficiency, and user experience.
• Identify opportunities to reuse, standardize, or extend existing solutions across regions.
• Partner with COEs (primarily India, with support for US and Philippines) to refine and shape incoming requests.
• Challenge and guide stakeholders to ensure:
  • Alignment to global vs. local requirements
  • Clear articulation of business outcomes and success measures
  • Effective use of existing Workday functionality
• Serve as the first point of engagement for complex or ambiguous requests requiring consultative support.
• Establish and lead design review checkpoints prior to configuration and build.
• Develop and approve solution design artifacts, including:
  • Requirements definition
  • Process Flows
  • Test strategies
• Define testing strategies, including:
  • User Acceptance Testing (UAT) scenarios
  • Regression testing requirements
  • Cross-functional and downstream impacts
  • Partner with HRIT and stakeholders to ensure high-quality testing execution
  • Drive continuous improvement in testing approaches to reduce production defects
  • Monitor releases for key items that could unlock capability for COEs and advocate for optimization
• Coach and support HR stakeholders on Workday capabilities, design principles, and best practices.
• Build knowledge set within COEs and HRIT teams.
• Promote a global mindset and consistent decision-making frameworks across regions.

Qualifications

• Bachelor's degree in HR, Business, Information Systems, or related field or equivalent experience.
• 7+ years of HR systems or HRIT experience, with at least 5 years of strong exposure to Workday.
• Proven experience designing and delivering Workday solutions across multiple modules.
• Strong understanding of Workday methodology, business process frameworks, and data governance.
• Demonstrated ability to translate business requirements into scalable system designs.
• Experience partnering with global stakeholders in a matrixed environment.
• Excellent communication, influencing, and problem-solving skills.

Preferred

• Workday Pro certifications (HCM Core, Compensation, Reporting, etc.)
• Background in consulting or solution architecture roles.

We also offer a competitive benefits package.