HRIS Analyst

Nettitude Group; Mumbai; Hybrid; INR 1,100,000 - 1,700,000; Full time

Job summary

LRQA seeks a People Systems Analyst to define and refine requirements across systems and processes, supporting delivery and adoption within the People Team. You will act as the primary liaison with IT for maintenance and continuous improvement of People systems.

This hybrid role requires office attendance three days per week, and close collaboration with IT and the People team to deliver practical system solutions, drive process improvements, and ensure data confidentiality.

Qualifications

• Working knowledge of HR/People technology platforms, with SAP SuccessFactors/Employee Central experience required.
• Proven track record of delivering HRIS or IT-related projects.
• Able to quickly and accurately learn new tasks and activities.
• Attention to detail and diligence in completing tasks.
• Growth mindset and ability to navigate complexity with integrity and respect.
• Understanding of Agile ways of working with prior Agile experience.
• Excellent communication skills across all levels and strong data confidentiality.
• Ability to manage multiple projects in a fast-paced environment.
• Proficient in Microsoft Office; familiarity with project and service management tools.
• Hands-on knowledge of SQL reporting would be advantageous.

Responsibilities

• Define and refine requirements to support change, system updates, business readiness, and service introduction.
• Maintain and update the People system with releases, test scripts, and testing; triage and monitor tickets with IT.
• Collaborate with IT and the People team to deliver practical system solutions aligned with priorities.
• Identify process improvements or policy changes to increase system efficiency and user experience.
• Support certificate maintenance processes and audit reports in the customer portal.
• Provide clear reporting on system change activity, adoption, KPIs, and ROI.

Skills

SAP SuccessFactors

Employee Central

HRIS projects

Agile

SQL reporting

Microsoft Office

Communication

Data confidentiality

Tools

SAP SuccessFactors

Employee Central

SQL

Job description

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Who are LRQA?

LRQA is a global leader in assurance services, committed to helping clients manage risk and build resilience. With a strong heritage and decades of expertise, we deliver innovative solutions incertification, customized assurance, cybersecurity, inspection, and training.

Operating in50 countries, with2,500+ colleagues, LRQA supports over60,000 clientsacross diverse sectors, generating£315 million in annual revenue. Our mission is to create a safer, more sustainable future by combining deep technical knowledge with a client-first approach.

Role Purpose: The role is responsible for defining and refining requirements across systems, processes, and related change activities to support accurate delivery and successful adoption within the People Team and wider organisation. It acts as the key link with IT for the maintenance and continuous improvement of People Systems, supporting change initiatives, day-to-day system maintenance, and updates. This hybrid role requires office attendance three times per week.

Key Responsibilities:

• Work with stakeholders to define and refine requirements that support successful change, including system and process updates, business readiness, and service introduction.
• Maintain and update the People system by supporting regular releases, developing test scripts, and completing testing. Triage, assign, and monitor tickets through governance processes and regular check-ins with IT.
• Collaborate with IT and the People team to deliver practical People system solutions that address business needs. Translate business objectives into technical requirements and ensure systems align with organisational priorities.
• Identify process improvements or policy changes that increase system efficiency and improve the user experience.
• Support certificate maintenance processes, including suspensions, withdrawals, and management of audit reports and certificates in the customer portal.
• Reporting: Provide clear updates on People system change activity, adoption, KPIs, and return on investment.

The People Systems Analyst collaborates with:

• IT to support software implementation projects and integrate new modules or point solutions within the People systems landscape.
• The Global Head of People Enablement, the wider People team, and IT to prioritise People system changes.
• Project teams as a subject matter expert on wider transformation initiatives.
• The People team to help introduce new People services.
• Colleagues to provide training and engagement support, helping stakeholders use the system effectively.
• Support the development of system how-to guides and knowledge management articles.
• Reporting: Provide clear updates on People system change activity, adoption, KPIs, and return on investment.

What You’ll Bring :

• Working knowledge of HR/People technology platforms, with SAP SuccessFactors/Employee Central experience required.
• Promotes collaboration, teamwork, and continuous learning across the organisation.
• Proven track record of delivering HRIS or IT-related projects.
• Able to quickly and accurately learn new tasks and activities.
• Demonstrates strong attention to detail and diligence in completing tasks.
• Growth mindset, with the ability to navigate complexity, adapt to different contexts, and demonstrate cultural sensitivity, integrity, and respect for diversity.
• Understanding of Agile ways of working, with previous experience in an Agile environment.
• Excellent communication skills, with the ability to engage effectively at all organisational levels.
• Strong commitment to data confidentiality.
• Ability to manage multiple projects in a fast-paced environment.
• Proficient in Microsoft Office, with familiarity in project and service management tools.
• Hands-on knowledge of SQL reporting would be advantageous.

PreEmploymentChecks If you are successful in securing a role with us, we will carry out preemployment checksin accordance withwhat ispermittedunder local law.

These checks may include, where legally allowed: right to work, identification, verification of employment history, education, and criminal record checks.

We will engage ourthirdpartybackground screening provider,Cfirstto conduct these checks on our behalf. Cfirst performs all processing in full compliance with applicable data protection laws and adheres to strict legal, regulatory, and ethical obligations in handling personal data.

Any personal information collected for the purpose of these checks will be used solely for evaluating your suitability for employment and will beretainedonly for as long as necessary to fulfil these purposes and meet legal requirements.

Your data will be stored securely and managedin accordance withall relevant privacy legislation.

If you have any questions or concerns about the preemployment checks please contact us at [e-mail]

At LRQA, we belive that as a leading Global Leading Assurance and Risk Management Service provider, our talented people are our risk management advantage.

We belive the best outcomes come from diverse perspectives, shared ambition and working together with integrity. That's how we buid a workplace where everyone can contribute, grow and thrive.

Guided by Vision and powered by Expertise, we're united by a shared purpose. If you're driven to make a difference, you'll belong here.