HRE Process Expert Change coordinator

dsm-firmenich; Hyderabad; On-site; INR 1,400,000 - 2,100,000; Full time

Benefits offered by this job

Purpose-led work environment

Lead complex workplace operations

Collaborative culture

Career growth across functions

Continuous learning and development

Inclusive, supportive workplace

Job summary

dsm‑firmenich in Hyderabad, India seeks a Process Expert to manage end-to-end HR system change requests and ensure release quality. The role requires deep HRIS experience, data integration know-how, and collaboration with HR and IT teams.

You will coordinate testing, governance, and risk mitigation across global time zones, with emphasis on SAP SuccessFactors implementations and system integrations.

Qualifications

• 5+ years of experience working within HRIS environments and HR technology ecosystems.
• Hands-on experience with SAP SuccessFactors and HR data/integration processes.
• Proven background in system change coordination, release management, and testing management.
• Strong knowledge of change control frameworks, testing methodologies, quality assurance, and governance.
• Strong knowledge of change control frameworks, testing methodologies, quality assurance, and governance processes.

Responsibilities

• Coordinate and govern end-to-end HR system change requests across teams.
• Apply understanding of HRIS platforms, data management, and integrations.
• Manage integration testing, regression testing, and ensure quality outcomes for releases.
• Act as central coordination point between HR, IT/DT teams, Change Control Boards, and vendors.
• Drive escalation management, issue resolution, and continuous improvement.
• Plan, document, and maintain trackers for changes and processes.

Skills

HRIS

Change control

Testing management

Stakeholder management

System integration

Education

Bachelor's degree in HR/IS/BA

Tools

SAP SuccessFactors

ERP integrations

Job description

Process Expert – Change Control & System Integration Coordination

Location: Hyderabad, India

Key Responsibilities

• Coordinate and govern end-to-end HR system change requests while ensuring compliance with change and release management processes.
• Apply strong understanding of HRIS platforms, HR data management, and system integrations.
• Manage integration testing, regression testing, and ensure quality outcomes for system enhancements and releases.
• Act as the central coordination point between HR, IT/D&T teams, Change Control Boards, and external vendors.
• Drive structured escalation management, issue resolution, ownership, and continuous improvement.
• Perform strong planning, impact analysis, documentation management, tracker maintenance, and process improvement activities.

You Bring

• Bachelor’s degree in human resources, Information Systems, Business Administration, or related discipline.
• 5+ years of experience working within HRIS environments and HR technology ecosystems.
• Hands‑on experience with SAP SuccessFactors and HR data/integration processes is highly preferred.
• Proven background in system change coordination, release management, and testing management within enterprise applications.
• Strong knowledge of change control frameworks, testing methodologies, quality assurance, and governance processes.
• Excellent communication, stakeholder management, and collaboration skills with the ability to work in a global environment and support European time zones.

We Bring

• A purpose‑led, performance‑driven work environment.
• Opportunities to lead complex workplace operations and projects.
• A collaborative culture that values innovation and operational excellence.
• Career growth across functions, sites, and global teams.
• Continuous learning and development through structured programs.
• An inclusive, supportive workplace that encourages new ideas.

Equal Opportunity Statement

At dsm‑firmenich, we believe in being a force for good. We welcome applicants from all backgrounds regardless of gender, ethnicity, sexual orientation, or any other characteristic. We are proud to be an equal opportunity employer and commit to a fair and inclusive hiring process that supports candidates with disabilities or other special needs.