HRBP, Tech

PhonePe; Bengaluru; On-site; INR 1,500,000 - 1,900,000; Full time

Benefits offered by this job

Medical Insurance

Wellness Program

Parental Support Program

Mobility Benefits

Retirement Benefits

Other Benefits

Job summary

PhonePe is seeking an HR Business Partner for the Tech organization in Bengaluru. The role will develop and execute an HR strategy in close partnership with engineering leadership to enable business goals.

Key responsibilities include talent acquisition onboarding, performance management, succession planning, and driving organizational health. MBA in HR with 4+ years of business partnering is required; startup experience is a plus.

Qualifications

• MBA - HR from Tier 1 campus with 4+ years of business partnering experience.
• Experience in a fast-paced startup environment is an added advantage.
• Strong business acumen and understanding of the business.
• Drive for results with ability to quantify success relative to targets and metrics.
• Analytical and problem-solving skills with bias for impact.

Responsibilities

• Own and partner with HOEs/EMs to deliver HR solutions for the functions.
• Identify opportunities for increased efficiency and effectiveness in HR processes.
• Maintain regular touchpoints with employees from assigned business groups.
• Conduct attrition analyses and implement corrective actions.
• Interpret and resolve employee queries within decided timelines; support COE rollouts.
• Collaborate with COE teams on tech-specific people processes.
• Review org structures and redefine roles/workflows to remove bottlenecks.

Skills

MBA - HR

Startup experience

Business acumen

Analytical skills

Problem solving

Education

MBA - HR from Tier 1 campus

Job description

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Job Description

Job Objective: We are looking for HRBP for the Tech organization at PhonePe. The role will develop and execute on the HR strategy for the function by partnering closely with the engineering leadership team.

Responsibilities

Talent Acquisition & Onboarding

• Be on top of hiring needs in your ownership areas.
• Collaborate with talent acquisition partner to ensure right manning and onboarding of new hire talent
• Designs structured onboarding frameworks to accelerate time-to-productivity for new hires and build early organizational engagement.

Talent Management

• Oversee the performance management process including goal setting, regular touch bases and final evaluation as per the decided timelines
• Enable the talent process by holistic review of talent in the team for creating a strong succession planning bench
• Facilitate discussions of low performers with their managers and ensure creation of performance improvement plan; Track achievement and take appropriate action in case of no visible increase in performance level
• Partner to design IDPs and conduct talent reviews regularly with HOEs/EMs
• Drive organization health & manager connect surveys, as and when conducted, and ensure maximum coverage and deep analysis for your respective areas. Own action plans and ensure adherence and improvement
• Establishes clear career ladders, competency models, and targeted managerial training to equip managers with coaching, feedback, and execution skills.

Business Partnering

• Partner with HOEs/EMs to deliver on functional goals by providing HR solutions
• Expected to proactively identify opportunities for increased efficiency and effectiveness
• Maintain strong individual connect and regular touch points with all employees from the assigned business groups
• Solve for attrition by doing attrition analysis and taking corrective action
• Own and interpret HR policy for the organization and resolve issues quickly and effectively. Address all employee queries and provide help/ support within decided timelines
• Partner internally with the COE teams for efficient people process roll outs contextualised to tech
• Review org structures, redefines roles and workflows to eliminate bottlenecks and efficiencies

Qualifications

Capabilities & Requirements

• MBA - HR from Tier 1 campus with proven working experience of 4+ years in business partnering
• Exposure to fast paced start up environment is an added advantage.
• Strong business acumen & understanding of the business
• Drive for result, able to demonstrate/quantify success relative to established targets and metrics
• Strong bias for impact, analytical and problem solving skills

Additional Information

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply