Product Lead

Phonepe; Bengaluru; On-site; INR 2,500,000 - 3,500,000; Full time

Benefits offered by this job

Medical Insurance

Wellness Program

Maternity Benefit

Relocation benefits

Higher Education Assistance

Job summary

PhonePe is seeking an Associate Director of Product to drive the roadmap for payment solutions at their Bengaluru location. The ideal candidate will have over 10 years of experience in product development, excellent communication skills, and a strong business acumen.

This role involves leading cross-functional teams to develop strategy and execution plans for offline merchants, ensuring alignment with stakeholders. A diverse set of benefits and an inclusive culture are offered to employees.

Qualifications

• 10+ years of experience in product/platform building and development.
• Excellent communication and leadership skills.
• Proven ability to partner with cross-functional teams.

Responsibilities

• Define a portfolio product strategy from first principles.
• Identify and deliver multiple annual operating plan-shaping bets.
• Design and evolve the pod operating system for improved execution.

Skills

Excellent communication skills

Product / Platform building experience

Strong business acumen

Ability to partner with cross-functional teams

Job description

About PhonePe Limited

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance,Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India,which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday! And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

Opportunity

PhonePe is on a mission to change the landscape of digital payments and financial services in India. On this mission, we are committed to hiring the best while creating an environment of equal opportunity and empowerment. As an Associate Director of Product at PhonePe, you will own and drive the roadmap for our payment solutions and devices products for offline merchants. You will work with other pod members and a diverse set of stakeholders towards a collective set of objectives. We work on complex technology, scale while iterating quickly and have a bias for impact in everything we do.

Leading our Offline Payment Solutions and devices product portfolio, you will be working with leaders in the offline merchant business unit to determine the portfolio product strategy. You will be responsible for evangelizing and aligning all the cross‑functional stakeholders on the strategy and plans and work on the execution and delivery to realize the identified opportunity and impact.

Role Summary

• Defines a portfolio product strategy from first principles that becomes the org’s reference point; drives multi‑pod execution and measurable portfolio outcomes
• Identifies and delivers multiple Annual Operating Plan‑shaping bets; consistently makes correct profitability vs growth calls across portfolio, shifts business trajectory with durable levers (pricing, distribution, unit economics, cost‑to‑serve)
• Designs pod‑level org structure and capability plan that materially increases throughput and quality; shapes cross‑functional Hiring AOP with high accuracy; prevents bottlenecks before they form.
• Builds a strong leadership bench; direct reports consistently progress levels. Establishes pod‑wide talent mechanisms with counterparts that raise performance across functions.
• Designs and evolves the pod operating system (planning, decision forums, execution reviews, launch readiness, learning loops) with measurable improvements in reliability and speed.
• Demonstrate thought leadership and be the go to person for product decisions for internal and external stakeholders.
• Engage with external customers and stakeholders, communicate objectives and progress.

What we look for

• Excellent communication skills.
• At least 10+ years of experience in Product / Platform building and development.
• Strong business acumen and ability to partner with cross‑functional teams.
• Contributes to business decisions regularly and proactively.
• Can build credibility via knowledge and judgment to persuade others.
• Conducts interviews for PM/SPM roles and for specific competencies.

Employee Benefits

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day‑care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.