Manager, Ethics and AC

PhonePe; Bengaluru; On-site; INR 3,500,000 - 5,500,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Relocation benefits

Leave encashment

Job summary

PhonePe Limited is seeking an experienced professional for the Ethics & Compliance team to lead and implement employment compliance programs across the enterprise in Bengaluru. The role partners with HR and other functions to design policies, guidelines and procedures ensuring adherence to employment and labour laws.

The ideal candidate has 8+ years in technology/ecommerce or consulting with strong communication skills and a focus on process improvements and regulatory developments in employment

Qualifications

• 8+ years in Technology/Product/Ecommerce/Consulting driving employment charter.
• Experience implementing employment law compliance programs.
• Strong communication and process orientation.

Responsibilities

• Initiate and assist departments to design policies and procedures for employment compliance.
• Monitor and drive compliance across hiring, wages, discrimination, workplace violence and related obligations.
• Define success metrics and integrate into core business metrics.
• Engage with regulators and external agencies to ensure legal compliance.
• Develop external relationships and lead regulatory outreach and reporting.
• Collaborate to implement changes in laws and codes affecting employment.

Skills

Compliance

Employment Law

Policy Design

Cross-functional

Job description

PhonePe Limited (Formerly PhonePe Private Limited) is a technology company that builds digital platforms for Payments, Digital Distribution Services and Financial Services. Headquartered in India, the PhonePe digital payments app was launched in 2016. As of April 2026, PhonePe has over 70 Crore life-till-date registered users and a digital payments acceptance network spread across over 5 Crore merchants. PhonePe’s products and services include Consumer Payments (including Digital Distribution Services), Merchant Payments, Lending and Insurance Distribution services, and New Platforms, which comprise Share.Market (stock broking and mutual funds distribution platform), and Indus Appstore (Android-based mobile app marketplace). Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

Job Description

About Team

This position in Ethics & Compliance team is responsible to initiate, design and ensure the implementation of policies, procedures and controls so that Company's compliance with employment laws is complied. This position serves as key strategic compliance partner for human resources on employment and labour compliance requirements.

About the role

• Initiate and assist the relevant departments to design policies, guidelines and procedures to drive employment compliance across the enterprise.
• Areas of scope include all company hiring practices, wages, discrimination/harassment, workplace violence, accessibility and other employment obligations. Monitor the implementation of employment compliance programs, systems and training.
• Initiates cross-functional efforts to drive organizational alignment and ensure compliance with employment obligations.
• Defines success metrics for areas of responsibility and integrates them into core business metrics. Monitor, evaluate and measure operational program processes for review with cross-functional teams to close employment compliance gaps, and drive continuous improvement.
• Articulates corporate positions on compliance matters to regulators and external agencies and directs involvement with regulators to ensure compliance with all legal requirements.
• Develops external relationships and alliances strengthening on the company’s reputation within compliance community and leads regulatory outreach meetings, ensuring that the company’s compliance programs, policies, procedures and reports are communicated in a persuasive, accurate and understandable way and that sensitive data is protected. Monitors emerging compliance requirements, including new regulations, and develops strategies to respond to compliance risk.
• Ensures that compliance programs, policies, procedures and reporting are consistent with global direction and leverage global talent and resources.
• Manage the development and implementation of cross-functional compliance risk identification, monitoring and assessment procedures. Conduct and direct assessments to identify required compliance strategies and action plans for review with cross-functional teams and provide feedback and recommendations for process controls or policy improvements.
• Collaborate with compliance training & communications team relating to communications, alerts and tools for educating partners. Assisting the relevant department to implement the changes in laws and notifications to ensure compliance of all such new developments of regulations, notifications or circulars.
• Capable of understanding and interpreting the legal framework of labour and employment laws and the changes therein such as adapting to new framework of codes.
• Drafting and vetting of all statutory notices on the subject areas and ensuring the closure of notices by adequate representations in the concerned departments. Maintaining the MIS for market and global reporting’s.
• Ensuring the contractor compliances are complied with all the applicable legislations.
• Labour Codes Implementation.

Qualifications

8+ years of experience of working in Technology/Product/ Ecommerce/Consulting organizations driving employment charter. Knowing International labour laws is additional advantage.

Experienced in implementing and managing employment law compliance programs and possesses good communication skills. Detail and process oriented, thought leader and is well versed with latest trends in their core areas and their applicability for business impact.

Additional Information

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.