HRBP - Retail Stores

Broadway; Delhi; On-site; INR 500,000 - 800,000; Full time

Job summary

Broadway stores are seeking a Store HR to act as the face of the People Office at the store level in Delhi. You will drive employee experience, recruitment, compliance, and people operations in a fast-paced retail environment.

The role requires hands-on HR generalist capabilities, recruitment expertise, and a focus on culture, performance, and payroll support across store teams. This is a store-based position with 6 days of work and rotating offs.

Qualifications

• Graduate in HR, Business Admin, Psychology or related field.
• MBA/PGDM in HR preferred.
• 2–5 years HR Generalist or HRBP experience, Retail/consumer sectors preferred.

Responsibilities

• Talent acquisition and onboarding for all store positions.
• Drive employee experience, engagement, and recognition programs.
• Manage HR operations from onboarding to separation.
• Support payroll inputs, attendance validation, and leave management.
• Monitor attendance, roster adherence, and workforce productivity.
• Assist performance management and development plans.
• Coordinate store training and capability-building programs.
• Ensure labour law compliance and POSH awareness.
• Represent People Office at store events and initiatives.

Skills

Recruitment

HRBP

Labour laws

HRMS

Communication

Education

MBA/PGDM HR

Graduate in HR/BA/PSY

Tools

Keka

Payroll software

Job description

About Broadway

Broadway is building the future of modern retail by bringing together the best brands, experiences, and communities under one roof. We are creating destination stores across India that redefine how consumers discover and engage with brands across Beauty & Personal Care, Fashion, Lifestyle, Health & Wellness, and more.

Role Overview

As a Store HR, you will be the face of the People Office at the store level and play a critical role in driving employee experience, culture, talent acquisition, compliance, and people operations. The Store HR will act as the People Partner for the Pune store, ensuring seamless execution of all HR processes while building a high‑performance and people‑first culture. This role requires a hands‑on professional who can balance recruitment, employee engagement, performance management, compliance, and operational excellence in a fast‑paced retail environment.

Role Type

Store Based role - 6 Days working and Rotational Week Off

Key Responsibilities

Talent Acquisition & Onboarding

• Drive end‑to‑end hiring for all store positions.
• Ensure manpower requirements are fulfilled within agreed timelines.
• Conduct screening, interviews, salary discussions, and offer rollouts.
• Coordinate joining formalities and induction programs.
• Ensure a seamless onboarding experience for all new hires.
• Maintain hiring dashboards and recruitment trackers.

Employee Experience & Engagement

• Act as the primary HR point of contact for store employees.
• Drive employee engagement initiatives, celebrations, and recognition programs.
• Conduct regular employee connects and pulse checks.
• Support conflict resolution and employee grievance handling.
• Foster a positive, inclusive, and high‑performance work environment.

HR Operations

• Manage employee lifecycle processes from onboarding to separation.
• Ensure accurate employee records and documentation.
• Support payroll inputs, attendance validation, leave management, and shift‑related concerns.
• Drive HRMS adoption and employee compliance on systems.
• Coordinate issuance of letters, confirmations, transfers, and other employee documentation.

Attendance & Workforce Management

• Monitor attendance, punctuality, roster adherence, and absenteeism.
• Work closely with Department Managers on manpower planning.
• Track productivity and workforce utilization metrics.
• Identify attendance trends and recommend corrective actions.

Performance Management

• Support implementation of performance management processes.
• Assist managers in goal setting, reviews, and feedback discussions.
• Track probation confirmations and employee development plans.
• Ensure timely closure of performance‑related actions.

Learning & Development

• Coordinate induction and store training programs.
• Facilitate product, process, and behavioural training initiatives.
• Track training completion and effectiveness.
• Support capability‑building programs across store teams.

Compliance & Employee Relations

• Ensure adherence to labour laws, company policies, and statutory requirements.
• Drive POSH awareness and compliance initiatives.
• Support disciplinary processes and investigations when required.
• Maintain employee files and statutory documentation.
• Ensure compliance with audit requirements and internal controls.

Culture & Employer Branding

• Champion Broadway's culture and values within the store.
• Drive initiatives that improve retention and employee satisfaction.
• Support internal communication and culture‑building activities.
• Represent the People Office during store events and business initiatives.

Desired Candidate Profile

Education

• Graduate in Human Resources, Business Administration, Psychology, or related field.
• MBA/PGDM in HR preferred.

Experience

• 2–5 years of HR Generalist or HRBP experience.
• Prior experience in Retail, Hospitality, QSR, Fashion, Beauty, or Consumer Businesses preferred.
• Experience handling frontline workforce management is highly desirable.

Skills

• Strong interpersonal and stakeholder management skills.
• Recruitment and talent acquisition expertise.
• Understanding of labour laws and HR compliance.
• HRMS proficiency (Keka preferred).
• Strong communication and problem‑solving skills.
• Ability to thrive in a fast‑paced retail environment.

Broadway is an equal opportunity employer committed to building diverse, inclusive, and high‑performing teams.