HR Service Delivery Associate - Talent Acquisition and Onboarding

Accenture India Private Limited; Bengaluru; On-site; INR 450,000 - 650,000; Full time

Job summary

Accenture India Private Limited is hiring an HR Service Delivery Associate in Bengaluru. The role focuses on onboarding and talent acquisition activities, coordinating end-to-end recruitment and onboarding for new hires.

You will create requisitions in Workday, schedule interviews via Outlook, generate offer letters, and perform background checks while ensuring data accuracy in SAP. A 1–3 year background in HR operations is preferred.

Qualifications

• Graduation in any stream is acceptable.
• 1–3 years of experience in HR/recruitment onboarding.
• Experience with end-to-end recruitment and onboarding processes.

Responsibilities

• Create requisitions in Workday and manage recruitment workflows.
• Schedule interviews using Outlook and Workday.
• Generate offer letters and conduct background checks.
• Onboard new hires and ensure data accuracy in SAP.
• Coordinate vendor invoicing and purchase orders.
• Maintain MIS and process metrics daily.
• Provide high-quality customer service and compliance.

Skills

Onboarding

Recruitment

Education

Any Graduation

Tools

Workday

Outlook

SAP

Job description

HR Service Delivery Associate

Skill required: Talent Acquisition - Onboarding

Designation: HR Service Delivery Associate

Qualifications: Any Graduation Years of Experience: 1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs
• Candidates with End to End Recruitment experience Domestic International Market
• Administer onboarding of new employees including all onboarding activities like orientation registration, completion of background check, creation of SAP record, etc.

What are we looking for?

• Primary skill - Onboarding - P1

Roles and Responsibilities:

• Working alongside recruitment & Onboarding team to:
• Create Requisition in recruitment system (Workday)
• Schedule interviews of shortlisted candidates using Outlook and Workday
• Generate Offer letters
• Facilitate reference checks & back ground verification checks as per the recruitment guidelines
• Onboard the selected candidates
• Assist vendor invoicing process by raising purchase orders
• Processing all recruitment activities in ATS Recruiting workflow
• Read, understand and analyze client process as per the business rules.
• Execute full range of the process accurately and timely as a hands on processor.
• Escalate issues and seek advice when faced with complex issues problems.
• Follow Work Instructions while processing
• Highlight any anomalies in Work Instructions process documentation to the SME Leads.
• Participate in client conference calls, where required and manage appropriate documentation.
• Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control.
• Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
• Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent.
• Update process metrics on daily basis and maintain MIS.
• Always demonstrate the highest level of customer service.
• Pay close attention to detail and follow through to resolve any outstanding issues.
• Goes beyond immediate requests and activities to ensure both own and related tasks are completed.
• Update client applications accurately and quickly in accordance with the appropriate User Guides.
• Ensure assigned tasks are completed accurately in timely fashion.
• Ensure and maintain the security and confidentiality of client data.