HR Service Delivery Associate

Accenture PLC; Bengaluru; On-site; INR 320,000 - 520,000; Full time

Job summary

Accenture PLC in Bengaluru is seeking an HR Service Delivery Associate with 1–3 years of experience. The role involves supporting the LOA process, coordinating with employees and stakeholders, and maintaining records in HR systems while ensuring policy compliance. A general graduation is required, with strong communication and confidentiality skills.

The position may require rotational shifts and offers an opportunity to contribute to end-to-end HR operations within a global services leader.

Qualifications

• Experience in HR operations, employee lifecycle management, or leave administration.
• Strong communication skills and attention to detail.
• Ability to handle confidential information with integrity.

Responsibilities

• Supports end-to-end Leave of Absence (LOA) processes, coordinating requests and approvals.
• Manages documentation, records in HR systems, and compliance with policies.
• Coordinates with employees and stakeholders; provides timely employee support.
• Handle routine problems with guidance; work as part of a team.

Skills

HR operations

Leave administration

Stakeholder management

Communication skills

Education

Any Graduation

Tools

HRIS

Job description

Skill required

Case Management - Workday Talent Management

Designation

HR Service Delivery Associate

Qualifications

Any Graduation

Years of Experience

1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• Supports the end-to-end Leave of Absence (LOA) process by coordinating employee leave requests, validating required documentation, tracking approvals, maintaining accurate records in HR systems, and ensuring compliance with company policies and statutory requirements.
• The process includes stakeholder coordination, leave entitlement management, reporting, and employee support throughout the leave lifecycle and return-to-work process. Based on internal leave administration documentation, responsibilities include leave request processing, entitlement management, compliance administration, and stakeholder communication
• The process includes stakeholder coordination, leave entitlement management, reporting, and employee support throughout the leave lifecycle and return-to-work process. Based on internal leave administration documentation, responsibilities include leave request processing, entitlement management, compliance administration, and stakeholder communication

What are we looking for?

• We are looking for a detail-oriented and proactive professional with experience in HR operations, employee lifecycle management, or leave administration. The ideal candidate should be capable of managing Leave of Absence (LOA) requests, coordinating with employees and stakeholders, maintaining accurate records, ensuring policy compliance, and providing excellent customer service. Knowledge of HR systems, strong communication skills, attention to detail, and the ability to handle confidential information are essential for success in this role. This aligns with responsibilities and competencies
• Experience in HR Operations, Recruiting, or Leave Administration
• Strong stakeholder management and communication skills
• Ability to manage LOA cases and documentation
• Knowledge of HR systems and processes
• Attention to detail and compliance mindset
• Ability to handle confidential employee information
• Strong problem-solving and organizational skills

Roles and Responsibilities

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Your expected interactions are within your own team and direct supervisor.
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
• The decisions that you make would impact your own work.
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
• Please note that this role may require you to work in rotational shifts

Any Graduation

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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