HR Operations Specialist

Johnson Controls International; Pune District; On-site; INR 650,000 - 1,000,000; Full time

Job summary

Johnson Controls, Inc. is seeking a driven HR Operations Specialist in Pune to support day-to-day HR processes with high accuracy. You will handle Hiring, data changes, terminations and reference checks while ensuring SOX-compliant workflows and KPI attainment.

Key systems include Workday and HR ServiceNow; familiarity with SumTotal or Cornerstone is a plus. The role involves cross-functional collaboration and regional/global HR projects.

Qualifications

• 2–5 years of work experience in HR Shared Services.
• Strong Excel skills and data handling abilities.
• Experience in a global or multinational company with stakeholder management.
• Familiarity with HR systems like Workday, SumTotal or Cornerstone is a plus.

Responsibilities

• Handle HR transactions including Hiring, references, personal data changes and terminations.
• Process job requisitions, bulk creation, validation and approvals per business rules.
• Follow up with managers/HRBPs to obtain approvals or corrections.
• Achieve KPIs per process within the Case Management Framework and SOX matrix.
• Audit data entry accuracy and protect confidential employee information.
• Create SOPs and assist team members and new joiners.
• Support regional/global HR projects and transitions from offshore locations.

Skills

Multitasking

Time management

Excel

Stakeholder mgmt

Self-motivated

Tools

Workday

HR ServiceNow

SumTotal

Cornerstone

Job description

HR Operations Specialist

Johnson Controls is seeking a highly motivated and experienced HR Operations Specialist. The HR Operations Specialist will play a critical role in supporting day-to-day HR operations and ensuring processing of transactions with high accuracy and attention to detail. Scope involves processing of Hiring, Reference Letters, Personal data changes, Job data changes, Terminations and more. The role will involve transition of processes from offshore locations and hence the incumbent will ensure the learning curve is maintained until self-sufficiency within transition timelines.

What you will do

• Primary jobs involve handling job requisitions such as bulk creation, validation and approval using various business rules.
• Processes other workday administration such New Hires, Terminations, Employment Changes, Employment Verification, etc. including follow up with mangers and HRBPs to clarify information, obtain approvals or request corrections.
• Process the transactions accomplishing KPIs defined per processes and according to the Case Management Framework and the SOX Matrix.
• Audits of data entry accuracy done by HR Ops team members
• Well versed with data protection principles, knows how to process confidential and sensitive employee information.
• Attention to detail – be able to accurately process transaction.
• Solid understanding of Workday and HR ServiceNow.
• Articulate work instructions and write standard operating procedure (SOPs). Support other team members and new joiners.
• Participate in regional and global projects to support regional HR initiatives.

What we look for

• 2 - 5 years of work experience in HR Shared Services.
• Good at multi-tasking and time management to manage the workload efficiently.
• Good excel skills (vlookup, PIVOTs, formatting etc)
• Experience working in a global or multinational company with strong stakeholder management skills.
• Flexible in shifts to support AMER.
• Self-motivated and a quick learner, be able to deliver under challenging and dynamic environment to meet changing demands of customers.
• Good to have experience in Sumtotal, Cornerstone or any relevant learning management systems.