HR Operations Executive

Zurich Kotak General Insurance; Mumbai; On-site; INR 350,000 - 700,000; Full time

Job summary

Zurich Kotak General Insurance in Mumbai is hiring an HR operations role focused on statutory compliance, payroll-related activities and employee benefits administration within the HR team.

You will handle PF/ESIC processing, license renewals, audits, and liaison with vendors, ensuring timely submissions and accurate documentation across branches. Strong coordination and regulatory knowledge are essential.

Qualifications

• 2-5 years of experience in HR Compliance, Payroll Compliance, or Employee Benefits Administration.
• Graduate in B.Com, B.A., BBA, or related discipline.
• Strong knowledge of PF, ESIC, Labour Laws, and statutory compliance requirements.
• Experience in GMC, GPA, GTL policies.
• Proficiency in MS Excel, MS Office, and HRMS systems.

Responsibilities

• Statutory Compliance Management including timely payment of dues and record maintenance.
• PF & ESIC Administration including employee queries and claims resolution.
• Branch Compliance Coordination across HGS and branches with renewals and licenses.
• Employee Benefits Management including GMC, GPA, GTL; broker coordination.
• Vendor & Stakeholder Management with Marsh and internal teams; audits support.
• Reporting & Documentation of compliance status and MIS.

Skills

HR Compliance

Payroll Compliance

Stakeholder Management

MS Excel

MS Office

HRMS systems

Education

B.Com / B.A. / BBA or related

Tools

HRMS systems

MS Excel

MS Office

Job description

Greetingssss!!!

Zurich Kotak General insurance is looking to hire an operations member in the HR team.

Role & responsibilities:

Statutory Compliance Management

• Process and ensure timely payment of statutory dues including Provident Fund and Employee State Insurance Corporation.
• Ensure timely processing, validation and payment of Professional Tax and Labour Welfare Fund contributions.
• Maintain statutory compliance records and documentation as per applicable laws.
• Coordinate with Compliance Partner for accurate compliance reporting and submissions.
• Monitor statutory deadlines and ensure compliance with government regulations.

PF & ESIC Administration

• Handle employee queries related to PF and ESIC.
• Resolve PF and ESIC claim-related issues and discrepancies.
• Coordinate with concerned authorities and service providers for claim processing and issue resolution.
• Support employees in UAN-related activities, ESIC registrations and benefits utilization.

Branch Compliance Coordination

• Coordinate with HGS and branch teams for compliance related documents, registrations, licenses and statutory certificates.
• Track validity and renewal of statutory licenses and registrations.
• Maintain records of branch compliance documents and ensure timely renewals.
• Support audits and compliance inspections by providing required documentation.

Employee Benefits Management

• Administer employee benefit programs including:
  • Group Medical Insurance (GMC)
  • Group Personal Accident Insurance (GPA)
  • Group Term Life Insurance (GTL)
• Act as the primary point of contact for employee insurance related queries and claim assistance.
• Coordinate with insurance broker/vendor (Marsh) for policy administration, claim settlements, endorsements, additions, deletions, and issue resolution.
• Ensure smooth enrollment and coverage management for employees and eligible dependents.

Vendor & Stakeholder Management

• Liaise with Marsh, insurance providers, compliance partners, and statutory authorities.
• Coordinate with internal stakeholders including HR, Payroll, Finance, and Branch Operations teams.
• Ensure timely closure of compliance and employee benefit related issues.

Reporting & Documentation

• Prepare compliance status reports and management MIS.
• Maintain accurate records of statutory payments, insurance policies, claims, and compliance documents.
• Support internal and external audits by providing necessary reports and documentation.

Preferred candidate profile

• Graduate in B.Com, B.A., BBA, or any related discipline.
• Preferred qualifications in Commerce, Labour Laws, Human Resources, Business Administration, or Legal Studies.
• 2-5 years of experience in HR Compliance, Payroll Compliance, or Employee Benefits Administration.
• Strong knowledge of PF, ESIC, Labour Laws, and statutory compliance requirements.
• Experience in managing GMC, GPA, and GTL policies.
• Good understanding of insurance claims and employee benefit administration.
• Excellent coordination, communication, and stakeholder management skills.
• Proficiency in MS Excel, MS Office, and HRMS systems.
• Strong analytical and problem-solving ability.