Hr Operations Consultant in Thane- Gorbander

Paradigmit Technology Services; Thane; On-site; INR 201,000 - 212,000; Full time

Benefits offered by this job

Lunch provided by the office

PF benefits

Health insurance

Paid sick time

Provident Fund

Job summary

Paradigmit Technology Services in Thane is seeking an experienced Operations Telecaller to support day-to-day call center operations. You will handle inbound/outbound calls, coordinate with teams, and keep records up to date.

The role requires clear English, Hindi, and Marathi communication, basic MS Excel skills, and a readiness to work from our Thane office. Immediate joining is preferred and full-time office-based.

Qualifications

• Experience in a Call Center / Telecalling / Customer Support / Operations role.
• Good communication skills in English, Hindi, and Marathi.
• Basic knowledge of MS Excel and computer operations.
• Willing to work from the Thane office.
• Immediate joiners are preferred.

Responsibilities

• Handle incoming and outgoing calls professionally.
• Coordinate with employees, candidates, and internal teams over calls.
• Follow up on pending requirements and provide timely updates.
• Maintain and update call-related records and reports.
• Resolve basic queries and escalate issues when required.
• Ensure proper coordination and follow-up for day-to-day operational activities.
• Maintain accurate information in Excel or internal systems.

Skills

English communication

Hindi communication

Marathi communication

Call Center experience

Telecalling experience

Customer support

Operations coordination

MS Excel

Basic computer operations

Tools

MS Excel

Job description

Job Description: Operations Telecaller

Location: Thane, Maharashtra

Salary: 18,000 to 19,000 per month (In-hand)

Joining: Immediate Joiner Preferred

Job Summary:

We are looking for an experienced Operations Telecaller to join our team in Thane. The ideal candidate should have prior experience in a call center, telecalling, customer support, or operations-related role and should be comfortable handling calls and coordinating with internal teams.

Key Responsibilities:

• Handle incoming and outgoing calls professionally.
• Coordinate with employees, candidates, and internal teams over calls.
• Follow up on pending requirements and provide timely updates.
• Maintain and update call-related records and reports.
• Resolve basic queries and escalates issues when required.
• Ensure proper coordination and follow-up for day-to-day operational activities.
• Maintain accurate information in Excel or internal systems.

Requirements:

• Previous experience in a Call Center / Telecalling / Customer Support / Operations role.
• Good communication skills in English, Hindi, and Marathi.
• Basic knowledge of MS Excel and computer operations.
• Should be willing to work from the Thane office.
• Immediate joiners are preferred.

Salary & Benefits:

• 18,000 19,000 in-hand salary
• PF benefits
• Lunch provided by the office
• Full-time, office-based positionImmediate joining opportunity

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund