HR Operations – Compliance & Benefits

Peoplemint Consultants; Kolkata District; On-site; INR 500,000 - 900,000; Full time

Job summary

Peoplemint Consultants is seeking an HR Benefi ts Administrator in Kolkata to manage employee benefits, mediclaim queries, top-up administration, and PF related activities. You will oversee e-nomination, UAN activation, and data corrections across HRIS, while coordinating with external vendors and internal teams.

You will also prepare payroll deduction sheets, update SOPs, perform UAT on HRIS modules, and generate compliance-related reports, ensuring timely and accurate benefits processing for

Qualifications

• PF transfers, withdrawals, rectification, e-nomination, UAN activation guidance.
• Management of mediclaim, e-card, reimbursements and dependent updates.
• HRIS process automation and data reconciliation for compliance.

Responsibilities

• Handle group mediclaim queries, e-card issuance, reimbursements, and dependent additions.
• Prepare payroll deduction sheets and IRS/BRD-related records for active employees.
• Coordinate PF transfers, withdrawals, and e-nomination with PF officials; ensure KYC seeding.

Skills

PF transfers

Mediclaim support

Data management

UAN activation

HRIS process

Vendor coordination

Tools

HRIS

MS Excel

Payroll software

Job description

Employee Benefits Administration - Ensure employee benefits are provided within the

defined time frame. Medical Insurance - Handling all queries related to mediclaim, issue

of e-card, reimbursement, rectification of records, addition of dependents, top-up related

queries. Follow-up with TPA SPOC on case to case basis. Guidance & handling of data

correction, top-up updation, addition of dependents for active employees over email and

telephone. Dependent inclusions for new employees and preparing payroll deduction

sheet. Proper dissemination of top-up features to employees, managing queries and

recording top-up request by employees manually. Preparing and updating SOPs &

documents and performing UAT on new development and updation/modification in

employee beneficiary related sections. B Well Digi Care Plan - Introduced wellness partner

- data preparation for new renewal, new joinee, monitoring & administration of app

• Statutory Compliance Management - Employee Provident Fund - PF transfers, PF

  withdrawals, rectification, e-nomination, UAN activation, KYC seeding guidance.

  Processing of PF transfer claims, follow-up with PF officials, employees, previous

  employer. Guidance and handling of PF withdrawal. Working towards AAF & ANS case

  resolution. Guidance & management of data correction, e-nomination, UAN activation.

  Handling all queries related to PF transfer, rectification, withdrawal, e-nomination, UAN

  and maintaining MIS of PT. Initiating registration/enrollment of branches. Coordinating

  with branch/BU officials for payment of PTR & PTE for offline category. Generating & filing

  of PTPC, challan. Preparing reports for Audit.

• New Projects, Initiatives, HRIS Process Automation - To be a part of planning of new

  requirements / modifications suggested in existing modules, process initiatives launched

  to strengthen processes, policies, gaps, minimize risks, improve TATs, enhance employee's

  experience, preparing BRD for new requirements , performing UAT, migrating project to

  LIVE etc. Preparing PCMC documents & SOPs for launch of new projects. Effective

  communication with external vendor and internal dept (IT) for smooth execution of

  projects. Post implementation activities. Adherence to compliance and internal audit

  observations. Launching of various new projects, action points, ATRs into live

  environment. Achieving projects in a time bound manner and as per requirement.

• Grievances Management - Handling all queries/service requests/complaints related to

  group mediclaim & reimbursement, provident fund related query, statutory data related

  queries, gratuity related queries, group term life & group personal accident policy, b well

• Data Management - Publishing all data within stipulated timeline as required by

  auditor/risk/compliance team related to statutory audit or as and when required.

  Liaisoning with key stakeholders (F&A Team, TA Team, Facility management agencies,

  vendors, govt. & semi govt. agencies) for smooth functioning & business continuity.

• HRMS Related Ongoing Activities - Alumni Portal - Periodic checking and handling queries

  related to module. Registration guidance to ex employee. Providing resolutions to people

  with discrepancies in accessing the platform & services. Publishing related reports

  periodically. HR Service Desk - Periodic checking and handling queries related to module.

  Administering all related activities. Publishing related reports periodically. Top

  up/Medical Insurance/Family Info/e-Nonination/Beneficiary Inclusion - Administering the

  page and handling all allied processes. Publishing periodic reports. Functionality

  enhancement and automation.

• Statutory Reporting - Preparation of HR report periodically and share with regulators as

  and when required. Preparing and reporting periodic returns and reports for state

  compliance, labour law act/codes and compliance risk audit. Handling all regulatory

  notices end to end and ensure prompt revert to such notices. Responsible for monitoring,

  process adherence, audit reporting & response preparation.

• Miscellaneous - Training and conducting info session with leaders, HR colleagues and other

  bank officials by way of induction/refresher programs. Proper dissemination of policy &

  employee benefits programs features and guidelines for enhanced utilization through

  attractive emailers, whatsapp connect. Conducting employee health, wellness & safety

  webinar/sessions periodically. Involved in periodic interactive sessions with HR team

  members on policy, process, enhancements in systems, simplifying processes, taking

Adhering to HR operational work such as data preparation & reconciliation, process

supervision for every quarter