Hr Operations Analyst

Careernet; Hyderabad, Bangalore Rural; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Free cab facility

Job summary

Careernet in India is seeking a Recruitment Support Associate to manage scheduling and related activities across teams in Seattle, Bangalore, and Hyderabad. The role involves coordinating high-volume recruitment processes and ensuring quality service while working with shift timings and possible weekend work.

Responsibilities include handling scheduling tasks, driving process improvements, addressing queries, and maintaining SLAs.

Qualifications

• Experience in handling high-volume scheduling and related activities.
• Ability to identify and suggest process improvements.
• Strong attention to detail and data accuracy.
• Proactive ownership of deliverables and accountability.

Responsibilities

• Handle high volume transactions of scheduling and non-scheduling in nature and other assignments in alignment with standard operating procedures.
• Come up with process improvement ideas and participate in continuous improvement/Lean projects.
• Maintaining highest quality and improving customer experience.
• Address customers queries in a timely manner.
• Adhere to process level Service Level Agreements.
• Able to work on critical processes which need to dive deep and pay attention to details.
• Proactive with deliverable and display Ownership.
• Should be able to work with data sets.
• Flexible to work in different shifts and weekend working models.

Skills

High-volume scheduling

Customer service mindset

Attention to detail

Process improvement

Data handling

Tools

Excel

ATS

Job description

Role / Designation - Recruitment Support Associate

Location - Bangalore / Hyderabad

Shift - 5days Work from Office -Night Shift

Night Shift Timings - US Shift - 9pm to 6am and 6pm to 3am

CAB Facility available - Free

Interview Round - 2 technical + 1 Assessment

Job Description:

These teams are located in Seattle_ WA, Bangalore and Hyderabad_ India to provide for follow-the-sunsupportof these key activities. This position is forRecruitingservices, which comprises of scheduling and non-scheduling activities and has the following teams: Employee Referral Program, Students Program, Rehire Eligibility, Systemssupport, Candidate & Travel Expense Management, Internal Loops Scheduling, Online Assessments, Phone Screens and IndiarecruitingServices.

Responsibilities include:

• Handle high volume transactions of scheduling and non-scheduling in nature and other assignments in alignment with standard operating procedures.
• Come up with process improvement ideas and participate in continuous improvement/Lean projects.
• Maintaining highest quality and improving customer experience.
• Address customers queries in a timely manner.
• Adhere to process level Service Level Agreements.
• Able to work on critical processes which need to dive deep and pay attention to details.
• Proactive with deliverable and display Ownership.
• Should be able to work with data sets.
• Flexible to work in different shifts and weekend working models.