HR Service Center Analyst

Nasdaq, Inc.; Bengaluru; On-site; INR 500,000 - 800,000; Full time

Job summary

Nasdaq, Inc. in Bangalore is seeking an HR Service Center Analyst to provide level 1 HR support to employees worldwide.

You will serve as the primary contact for HR inquiries, process transactions with accuracy, and help deliver efficient HR services in a fast-paced global environment. The role requires a degree in HR or business, exposure to data management systems (Workday preferred), strong communication, and proficiency with MS Office.

Qualifications

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• Exposure to employee data management systems; experience with Workday is preferred.
• Strong attention to detail with sound analytical and problem-solving abilities.
• Excellent interpersonal, verbal, and written communication skills.
• Intermediate proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.

Responsibilities

• HR Contact Center Support: Serve as the primary point of contact for employee HR inquiries, ensuring timely, accurate resolutions.
• Employee Data Management: Process, maintain, and update employee records and HR transactions with accuracy and compliance.
• HR Operations & Administration: Coordinate and support a broad range of HR administrative activities.

Skills

Attention to detail

Analytical thinking

Strong communication

MS Office proficiency

Workday (preferred)

Education

Bachelor’s or Master’s degree in HR / Business Administration

Tools

Workday

Job description

## HR Service Center AnalystApply: Bangalore-Affluence: Full time: Posted Today: R0026918An exciting opportunity to join Nasdaq People Services team as an HR Service Center Analyst, where you will provide Level 1 HR support to employees across the globe. You’ll be part of a dynamic team that values collaboration, continuous learning, and service excellence.Role ResponsibilitiesAs an **HR Service Center Analyst**, you will play a key role in delivering high-quality HR support and services to employees across the organization. Key responsibilities include:* **HR Contact Center Support:** Serve as the primary point of contact for employee HR inquiries, ensuring timely, accurate, and customer-focused resolution of requests.* **Employee Data Management:** Process, maintain, and update employee records and HR transactions with a high degree of accuracy and compliance.* **HR Operations & Administration:** Coordinate and support a broad range of HR administrative activities, contributing to the efficient delivery of HR services and processes.Required Qualifications* Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.* Exposure to employee data management systems; experience with **Workday** is preferred.* Strong attention to detail with sound analytical and problem-solving abilities.* Excellent interpersonal, verbal, and written communication skills.* Intermediate proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.* Flexibility to work on Indian holidays based on business requirements.* Willingness to participate in a rotational shift schedule, with shifts rotating every six months: + **Morning Shift:** 7:00 AM - 4:00 PM + **Mid Shift:** 12:00 PM - 9:00 PM + **Night Shift:** 3:30 PM - 12:30 AMThis role offers an excellent opportunity for HR professionals who are passionate about delivering exceptional employee experiences and supporting HR operations in a fast-paced, global environment.