HR Operations Advisor 3

Aditi Consulting; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Aditi Consulting in Hyderabad seeks an HR Services professional to support candidate, worker, and manager experiences by resolving queries, onboarding new hires, and maintaining employee data in HR systems such as SAP and SuccessFactors.

The role requires 4+ years in HR service delivery, strong communication, and experience with EC Mass Upload and Worker Central. You will ensure data integrity, follow SLA commitments, and uphold confidentiality in a data-sensitive environment.

Qualifications

• Minimum 4 years of experience in HR service delivery.
• Hands-on experience with SuccessFactors and Worker Central.
• Experience with EC mass upload is essential.
• Strong communication and stakeholder management.

Responsibilities

• Maintain HR records in SAP, SF, and other HR systems with accuracy.
• Resolve queries promptly while keeping worker experience in focus.
• Follow SLA priorities and complete data requests end-to-end.
• Ensure data privacy and comply with confidentiality policies.
• Adhere to Maker-Checker processes and data quality controls.
• Assist onboarding, benefits, and lifecycle data updates as needed.

Skills

HR Service

SuccessFactors

Worker Central

EC Mass Upload

Communication skills

Tools

SAP

SuccessFactors

EC Mass Upload tools

Job description

The HR Services delivery center team plays a pivotal role in improving the candidate, worker, and manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining HR data of employees in HR systems, and supporting worker life cycle programs and processes, including benefits, rewards, transfers, and offboarding.

Summary

The HR Services delivery center team plays a pivotal role in improving the candidate, worker, and manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining HR data of employees in HR systems, and supporting worker life cycle programs and processes, including benefits, rewards, transfers, and offboarding.

Responsibilities

• Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority and complexity.
• Respond and resolve queries in a timely and accurate manner with worker experience at the core.
• Ensure worker HR records are accurately created and maintained in HR systems (SAP, SF, etc.).
• Take complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and informing approval requirements.
• Follow the desktop procedures and knowledge base articles defined for every transaction/query.
• Ensure the Maker-Checker process is followed, and data monitoring is done to ensure high quality of data in all HR tools.
• Work in a highly data-sensitive environment, responsible for always protecting data privacy and adhering to confidentiality requirements to promote zero breach of compliance policies.

Requirements

• Minimum 4 years of experience in HR Service, with experience in SuccessFactors tool and Worker Central.
• Previously worked as an HR operations role is preferred.
• Experience with EC Mass upload skills is a must-have.
• Profiles must demonstrate consistent work history with previous employers.
• Exceptional communication skills - Non-negotiable.

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