HR Manager (JD-0003)

Sant Nirankari Health City; Delhi; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Sant Nirankari Health City in Delhi is seeking an experienced HR Manager to drive all HR initiatives, shape organizational culture, and ensure compliance with Indian employment laws, NABH accreditation, and JCI requirements. The role demands leadership across recruitment, employee relations, policy management, and development programs to support high-quality patient care.

Ideal candidates will have an MBA in HR and 10+ years in healthcare HR, with strong knowledge of applicable regulations and

Qualifications

• Experience in healthcare HR and regulatory compliance is required.
• Strong leadership and communication with cross-functional teams.
• Familiarity with NABH and JCI accreditation processes is advantageous.

Responsibilities

• Develop and implement strategic HR plans aligned with NABH/JCI standards.
• Oversee recruitment and retention of healthcare professionals to ensure patient care quality.
• Ensure compliance with Indian labour laws and hospital policies, plus policy updates.
• Lead performance management, training, and employee engagement initiatives.

Skills

Interpersonal skills

Leadership

Communication

Strategic HR planning

Policy development

NABH/JCI familiarity

Education

MBA in Human Resources Management

Tools

HRIS software

Microsoft Office Suite

Job description

Overview

We are seeking an experienced HR Manager to join Sant Nirankari Health City, a leading healthcare institution committed to delivering exceptional medical care in Delhi. As the HR Manager, you will play a pivotal role in shaping our organizational culture, driving HR initiatives, and ensuring compliance with Indian employment laws, NABH accreditation standards, and JCI (Joint Commission International) requirements.

Key Responsibilities

• Strategic HR Planning and Recruitment:
• Develop and implement strategic HR plans aligned with organizational goals and NABH/JCI standards.
• Oversee the recruitment and selection process to ensure the hospital attracts and retains qualified healthcare professionals.
• Collaborate with department heads to forecast staffing needs and ensure timely recruitment to maintain optimal patient care levels.
• Employee Relations and Engagement:
• Serve as a primary point of contact for employee relations issues, ensuring fair and consistent resolution in accordance with hospital policies and legal requirements.
• Foster a positive work environment through effective communication, engagement initiatives, and conflict resolution strategies.
• Conduct regular employee feedback sessions and implement action plans to enhance employee satisfaction and retention.
• Compliance and Policy Management:
• Ensure compliance with Indian labour laws, NABH standards, and JCI requirements related to HR practices.
• Develop, update, and implement HR policies, procedures, and employee handbooks to reflect regulatory changes and best practices.
• Conduct audits and assessments to monitor compliance with HR policies and accreditation standards, initiating corrective actions as needed.
• Performance Management and Development:
• Lead the performance management process, including goal setting, performance evaluations, and professional development planning.
• Provide guidance to managers on performance improvement strategies, career development opportunities, and succession planning.
• Design and deliver training programs to enhance employee skills and promote continuous learning in alignment with hospital objectives.
• Compensation and Benefits Administration:
• Administer comprehensive compensation and benefits programs, ensuring competitiveness and compliance with regulatory requirements.
• Conduct regular benchmarking and analysis to maintain market competitiveness in salary structures and benefit offerings.
• Oversee payroll processing to ensure accuracy and timeliness, collaborating with finance to resolve payroll-related inquiries and discrepancies.
• HR Analytics and Reporting:
• Utilize HR analytics to track and analyse key metrics, trends, and workforce data, providing insights to support strategic decision-making.
• Prepare regular reports and presentations for senior management on HR performance, compliance status, and strategic initiatives.
• Recommend and implement improvements based on data analysis to optimize HR strategies and enhance organisational effectiveness.

Qualifications

• MBA in Human Resources Management or a related field.
• 10+ years of progressive HR experience in the healthcare sector (preferably 500 + bedded hospital), with a strong understanding of Indian labour laws and healthcare regulations.
• Experience working in an NABH/JCI accredited hospital or familiarity with accreditation standards is highly advantageous.
• Excellent interpersonal, communication, and leadership skills with a proven ability to work effectively across diverse teams and stakeholders.
• Proficiency in HRIS software, Microsoft Office Suite, and other HR management tools.
• Certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR is preferred.

Remuneration

As per industry standards

Why Join Us

At Sant Nirankari Health City, we offer a collaborative and supportive work environment where your contributions are valued and recognized. Join us in our mission to deliver exceptional healthcare services while upholding the highest standards of quality and patient care.