HR Helpdesk Agent International Voice Process

Gratitude India; Mumbai, Hyderabad, Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Gratitude India Pvt Ltd in Mumbai is seeking an experienced professional for US Voice Process and International HR Helpdesk roles. The position requires 1–6 years of relevant experience, and work mode is 5 days in the office with 24/7 rotational shifts, providing exposure to global operations.

Candidates with hands-on knowledge of ServiceNow, Remedy or other case-management tools will have an advantage. The role emphasizes customer support excellence, communication skills and the ability to

Qualifications

• US voice process experience.
• International HR helpdesk experience.
• Knowledge of ServiceNow, Remedy or other case management tools.

Skills

US voice process

International HR helpdesk

ServiceNow

Remedy

Tools

Case management tools

Job description

Experience:** 1–6 years

Work Mode:** 5 Days Work from Office

Shift:** 247 rotational shifts

• - US Voice Process experience.
• - International HR Helpdesk experience.
• - Knowledge of ServiceNow, Remedy or other case management tools.

Skills highlighted with ‘‘ are preferred keyskills

Established In 2004, Is An ISO 9001:2008 Certified Company, Which Follows A Centre Right Ideology That Candidates Are Superior Then The Clients.

Intern in IT Services & Consulting industry typically earns between