HEAD HUMAN RESOURCES
Department: Human Resources
Designation: Head – Human Resources
Reports To: Hospital Director / Management
Qualification & Experience
MBA/PGDM in Human Resources or equivalent postgraduate qualification. Healthcare experience strongly preferred, with appropriate experience in an HR leadership role.
Responsibilities
- Develop and implement HR policies aligned with hospital objectives.
- Undertake annual manpower planning and budgeting with department heads.
- Manage recruitment, selection, credential documentation, appointment and onboarding.
- Ensure appropriate background and reference verification as applicable.
- Maintain complete employee personnel files and HR records.
- Monitor attendance, duty rosters, leave and payroll inputs.
- Coordinate payroll and employee-benefit administration.
- Ensure statutory labour-law compliance, including applicable PF, ESIC, gratuity and other requirements.
- Maintain employee contracts, confidentiality agreements and other employment documentation.
- Implement performance appraisal and performance-improvement systems.
- Coordinate induction, orientation, mandatory training and competency programmes.
- Work with Quality, Nursing and Medical Administration on NABH-related HR requirements.
- Manage employee grievances, disciplinary proceedings and workplace investigations.
- Issue warning letters, show-cause notices and other HR communications with appropriate approvals.
- Coordinate employee engagement, welfare and recognition programmes.
- Monitor employee attrition, absenteeism, vacancies and manpower productivity.
- Maintain consultant/employee credential records wherever assigned.
- Ensure timely renewal of employee professional registrations and mandatory documents.
- Coordinate exit formalities, clearances, full-and-final settlements and exit interviews.
- Develop succession plans for key positions.
- Maintain organizational structure and approved designation hierarchy.
- Prepare HR MIS and present key HR indicators to Management.
- Ensure confidentiality of employee and organizational information.
- Promote professional conduct, ethical behaviour and a respectful workplace.
- Perform other strategic responsibilities assigned by Hospital Management.