HR Generalist

ParentPay Group; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

ParentPay Group in Pune, India, is seeking an HR Generalist to support HRIS administration, reporting, and data analytics. The role focuses on maintaining HRIS data, building dashboards, and partnering with Payroll and Finance to drive data-driven decisions.

Ideal candidates will have HRIS experience, strong Excel skills, and the ability to translate stakeholder requirements into practical reporting solutions.

Qualifications

• Experience working with or supporting an HR Information System (HRIS).
• Experience producing reports and analysing data within a People/HR environment.
• Strong Excel skills including Pivot Tables and lookup functions.
• Strong analytical and problem-solving abilities for data and system issues.
• Ability to interpret data, identify trends and communicate findings clearly.
• Excellent attention to detail and data quality awareness.
• Experience coordinating with multiple stakeholders to translate requirements.
• Strong organisational and time-management skills.
• Proactive mindset to improve systems, processes and reporting.

Responsibilities

• Support day-to-day administration and maintenance of the HRIS.
• Be the main contact for HRIS queries and provide guidance to users.
• Investigate data issues and escalate complex technical problems.
• Maintain accurate employee and organisational data in the HRIS.
• Carry out data quality audits and resolve inconsistencies.
• Support HRIS configuration, workflows and changes.
• Assist testing and implementation of system enhancements and upgrades.
• Support People systems projects including integrations.
• Maintain system documentation and training materials.
• Identify opportunities to improve People processes via technology and automation.
• Collaborate with Payroll, Finance, IT and People team on data processes.

Skills

Pivot Tables

XLOOKUP/VLOOKUP

Data analysis

Analytical thinking

Attention to detail

Stakeholder communication

Time management

Communication skills

Process improvement

Tools

Power BI

HRIS configuration

HRIS administration

Job description

HR Generalist

Department: People

Employment Type: Permanent - Full Time

Location: Pune, India

Reporting To: Marta Mcbrierty

Description

ParentPay Group is Europe’s leading software product company and the UK’s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries.

Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations.

ParentPay Group’s new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development.

Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies.

Key Responsibilities

People Systems & HRIS

• Support the day-to-day administration and maintenance of the HRIS, ensuring the system remains accurate, reliable and effectively supports People processes.
• Act as a key point of contact for HRIS queries, providing guidance and support to employees, managers and the People team.
• Investigate and resolve system and data issues, escalating more complex technical issues where appropriate.
• Maintain employee and organisational data within the HRIS, ensuring records are complete, accurate and up to date.
• Carry out regular data quality audits, identifying and resolving inconsistencies and underlying data issues.
• Support HRIS configuration, workflows and system changes to meet evolving business requirements.
• Support the testing and implementation of system enhancements, upgrades and new functionality.
• Support People systems projects, including implementations, integrations and process improvements.
• Maintain system and process documentation, including user guides and training materials.
• Identify opportunities to improve People processes through better use of technology, automation and standardisation.
• Work collaboratively with Payroll, Finance, IT and the wider People team to ensure People systems and data processes operate effectively.

People Data, Reporting & Insights

• Produce, maintain and improve regular and ad hoc People reports for stakeholders across the organisation.
• Analyse People data to identify trends, patterns, anomalies and areas requiring further investigation.
• Translate data into clear and meaningful insights to support People and business decision-making.
• Support the development, maintenance and continuous improvement of Power BI dashboards and People analytics reporting.
• Work with stakeholders to understand reporting requirements and translate these into effective reports, dashboards and analysis.
• Validate and reconcile reporting data to ensure outputs are accurate, consistent and reliable.
• Support the development and monitoring of key People metrics and KPIs across areas such as workforce, recruitment, absence, turnover and other People priorities.
• Identify opportunities to improve the efficiency and quality of People reporting through automation and standardisation.
• Support recurring reporting cycles and provide accurate data and analysis for senior stakeholders when required.
• Help develop greater self-service reporting capability across the People function.

Skills, Knowledge and Expertise

Essential

• Previous experience working with or supporting an HR Information System (HRIS).
• Experience producing reports and analysing data within a People, HR or similar business environment.
• Strong Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP or equivalent functions and data analysis.
• Strong analytical and problem-solving skills with the ability to investigate both system and data issues.
• Ability to interpret data, identify meaningful trends and communicate findings clearly.
• Excellent attention to detail and a strong understanding of the importance of data quality.
• Experience working with multiple stakeholders and translating requirements into practical solutions.
• Strong organisational and time-management skills.
• Strong written and verbal communication skills.
• A proactive approach to improving systems, processes and reporting.

Desirable

• Experience using Power BI or another business intelligence/reporting tool.
• Experience developing or maintaining dashboards and management reporting.
• Experience with HRIS configuration, workflows or system administration.
• Experience supporting HR systems implementations, upgrades or integrations.
• Experience with process automation or workflow tools.
• Experience working with Payroll and/or Finance data.
• Experience working within a multi-country or global organisation.